A chatbot is a software that simulates human-like conversations with users via text messages on chat. Its key task is to help users by providing answers to their queries immediately, at any point in time without an actual human being in place to answer the queries himself.
Combining the concept of Power Platform and chatbots, the Power Virtual Agents empower users to create conversational bots easily for online usage. AI-powered chatbots can be created to address simple regular questions, complex queries, issues, and other crux complaints involving a need for longer conversations.
These bots can be created easily without the need to involve data scientists, app developers, or other technical personnel. Intelligent conversational bots respond rapidly to clients and employees and assist them at length.
The virtual agents find their application on websites such as
Ideate, Design, Create and Execute bots quickly with no training or technical expertise
Compatibility of the bots across websites, social media platforms, apps, languages, etc.
Introduction of quick, easy, and useful upgrades of the bot for improved scalability
Optimize and Automate everyday manual operations
Study business requirements and offer Techno-functional Consultation
Help businesses in creating customized bots as per the operational requirements and specifications.
