Useful Tool for Copying Previous Time Entries Using “Copy From” Option in Dynamics 365 Project Service

Introduction: Recently, we had business requirement where client need to record time against a project. And once the time entries has been recorded against the resources for particular week, those recorded time need to be reviewed by project manager (project manager may or may not ask to correct any of the time entry), further once… Read More »

How to associate Knowledge Article with Incident (Case) Programmatically in Dynamics 365

Introduction: Microsoft has introduced a knowledge management system for Dynamics CRM 365. This enables users to create rich knowledge articles, which also supports embedding external multimedia content like images and videos in the form of links. It also allows translations and versioning for the articles. In this blog will discuss about how to associate Knowledge… Read More »

Redefining Field Productivity within Dynamics 365 – Maplytics March 2018 Release

A few months back, we released a new version of Maplytics that supported the Dynamics 365 v9 and along with it came the ability to access Maplytics on Dynamics 365 App for Phones. After the release, the product team immediately started working on the next version and the core focus of this release was to… Read More »

Steps to Prevent VOC from Failing to Create Feedback Entity Records While Chaining Survey in Dynamics 365

Introduction: Voice of the Customer introduced in Dynamics CRM 2016 has enabled organizations to get feedback from their customers across devices. To know how to create VOC Survey and survey activity, refer this article. In this blog, we will discuss about how to prevent VOC from failing to create feedback entity record while chaining survey. Recently,… Read More »

Working with Microsoft Dynamics 365 Portal Password Reset

Introduction: It’s quite often that we do forget our login password to the portal, In that case forgot password option comes to rescue. Using forgot password or reset password option available in login module we can recover lost password in few clicks. Like every other portal Microsoft portal also consists of the forgot password functionality.… Read More »

Generate Your Own New Leads Now Within Dynamics 365 CRM with Maplytics

Every growth-oriented organization is always looking for ways to stimulate and capture their target audience in their products and services. The first obvious question that comes to mind while creating a buzz is, how can get the maximum audience interested and generate quality leads. Before the digital revolution, this was a complicated task and required… Read More »

Working with CRM View Query on Dynamics 365 App for Tablets

Sometimes we come across a scenario where we need to display sub grid depending upon some run time scenario or display details that are not possible to achieve using OOB condition like display Activities where regarding is contacts which are related to account on account form. This is not possible through options available with OOB… Read More »

Clone Multiple Quotes or Invoices in Dynamics 365 CRM in a One Click

In modern businesses, there is an unavoidable need of creating quotes or invoices in a small amount of time for new as well as existing customers. So organizations need to keep these quotes/invoices handy on time so that there won’t be any delay occurring in the business. Also, we can’t keep customers waiting for a… Read More »

Hide the Question Text of checkbox for Voice of Customer in Dynamics 365

Introduction: Voice of Customer in Dynamics 365 helps to capture feedback regarding your product or service from CRM. With Voice of the Customer, we can easily set up surveys, distribute them to contacts via workflows, and capture responses. Recently we had a business requirement where we only need to show the checkbox text and not… Read More »

Controls in Dynamics 365 v9.0 for Mobile App: Contract Calendar

In our previous blogs of the ‘Controls in Dynamics 365 for Mobile App’ series, we discussed Input Mask , Multimedia, Website Preview, Auto-Complete, Option set and Star Rating controls. Star Rating control allows users to add star ratings on entity records to rate it on a scale of 1 to 5 in Dynamics 365 Mobile and Tablet app. Today we… Read More »

Fixed – Unable to Create or Update record after Upgrading Dynamics 365 CRM

Introduction: Whenever we upgrade Dynamics CRM we learn many things along with it. Recently we had a business requirement where we recently upgraded Dynamics CRM from CRM 2011 to CRM 2016. We completed upgrade smoothly but after upgrading to CRM 2016 we were not able to Create/Update the Service Activity record. While saving the record… Read More »

User Adoption Monitor now allows to Track Users Access on Dynamics 365 CRM On-Premise & Online

User  Adoption Monitor by Inogic is helping users monitor and track various entity actions that are commonly performed in CRM. For eg. Activities like account-create, lead-create, etc. The dashboard that is configured with the solution in Dynamics CRM is very helpful for manager of an organization to get the graphical representation of activity report at… Read More »

Exploring the Unsubscribe Survey Option in Voice of Customer in Dynamics 365 CRM

Introduction: As we know, Voice of Customer is an easy and reliable way to gather feedback via Surveys from the customer for the products or services they are using directly in your Dynamics CRM. With Voice of the Customer, we can easily set up surveys, distribute them to contacts via workflows, and capture responses. This… Read More »

Fixed – Unable to import CSV file due to error The source data is not in the required format in Dynamics 365

We had a business requirement to “Create” entity records in bulk using OOB “Import Data” feature of Dynamics 365. While doing so, we were experiencing an issue while importing data in Dynamics 365, the error we were getting was “The source data is not in the required format” We were importing the data as CSV… Read More »

Inogic Dynamics 365 CRM Apps now compatible with v9.0 – Have you checked them lately?

We have been exploring the cool new Dynamics 365 v9.0 quite a lot in the recent times. And quite often this question has been asked so a blog would be the perfect place to announce that yes your favorite Inogic Dynamics CRM apps are now compatible with the new Dynamics 365 CRM v9.0. Have you… Read More »