Category Archives: Power Automate

Multi-Select Option field in Dynamics 365 V9.2 using Power Automate

Introduction With every release of Dynamics 365, Microsoft introduces a wide variety of features. Some of which open new doors of opportunity whereas some help in overcoming existing limitations. Introduction of Multi-Select Option Set was kind of both. However, as a customizer, we still face a few roadblocks when it comes to dealing with any… Read More »

Manually Map a Contact in Power Automate

Introduction: Service Provider companies manage cases to provide support or service to customers with resolution to the incident reported by the customer. With the help of automatic record creation and update rules, external source data can be captured to create Dataverse records which help to reduce manual efforts and improve the efficiency of service. For example,… Read More »

Use of Process insights (Preview) feature for monitoring/analysing Power Automate Flow

Introduction Recently, many enhancements were introduced under Power Platform for creating Power Automate Flow. And “Process Advisor” is one such enhancement. In our previous blog, you have already explored the way to create Process Advisor. While creating Process Advisor, there was a requirement to add some recordings to it as recordings are a way to train… Read More »

How to use Invitation Id of Customer Voice Survey Invitation in Power Automate Flow

Introduction Microsoft introduced Customer Voice in 2020 to get feedback from customers and save it into Customer voice entities in Dynamics 365 CRM. Further, they also introduced new features in  Customer voice. Recently, I was setting up Customer Voice and creating its invitations using Power Automate Flow. Here, I came across an error when I… Read More »

How to trigger flows with Power Automate Button

Introduction: Microsoft Power Automate Button provides flexibility due to which users can now run/trigger the flow from their mobile from anywhere at any time. Earlier this used to be a time-consuming process for the users i.e. open Power Platform, search flow, and then run it. But now, by using the ‘Power Automate’ app on Mobile,… Read More »