Category Archives: Technical

Build a Smart Copilot Studio Agent with Databricks Genie

AI agents are becoming a common way for teams to interact with business data. With Copilot Studio, you can quickly build agents that answer questions and automate everyday tasks. But what happens when users need answers based on thousands of CRM records instead of a handful of documents? That’s the challenge we set out to… Read More: Build a Smart Copilot Studio Agent with Databricks Genie »

Configure authentication with Security Agent in Power Pages

As part of the 2026 Release Wave 1, Microsoft introduced the Security Agent in Power Pages to help makers configure and improve website security using AI-powered guidance. One of its key capabilities is assisting with authentication configuration, making it easier to implement secure sign-in experiences while following Microsoft’s recommended security practices. Authentication is one of… Read More: Configure authentication with Security Agent in Power Pages »

Modern Data Grid vs Gallery vs Data Table in Power Apps Canvas Apps

Building business applications in Power Apps Canvas Apps often involves displaying and managing large amounts of data. Traditionally, developers have relied on classic controls such as Gallery, Data Table, Forms, and Buttons to build these experiences. While these controls are fully functional, creating a modern and responsive user interface often requires significant customization. Developers frequently… Read More: Modern Data Grid vs Gallery vs Data Table in Power… »

How to Set Up Compliance Profiles, Purposes, and Topics in Dynamics 365 Customer Insights

Every marketing message you send carries a hidden question: did this customer actually agree to receive it? Dynamics 365 Customer Insights – Journeys answers that question with built-in Compliance Management capabilities, letting organizations capture consent, honor communication preferences, and stay aligned with privacy regulations like GDPR and CAN-SPAM. In this guide, we’ll break down Compliance… Read More: How to Set Up Compliance Profiles, Purposes, and Topics in… »

How to Secure Emails in Dynamics 365 with Microsoft Purview Sensitivity Labels

At Technology, while working with Dynamics 365 Customer Service, I noticed a security gap that was hard to ignore. Our team handled all kinds of emails every day, including pricing discussions, contract details, internal escalations, customer environment information, and policy-related communications. Yet inside the system, every email looked the same. There was no clear way… Read More: How to Secure Emails in Dynamics 365 with Microsoft Purview… »

Using Xrm.Copilot.executeEvent to bring Copilot Studio into Your Model-Driven App

Modern business applications increasingly rely on AI to provide users with insights rather than just data. However, there are many scenarios where users must manually combine information from multiple records before deciding. The new preview Client API, Xrm.Copilot.executeEvent, helps bridge that gap by allowing client-side JavaScript in a model-driven app to trigger a specific Copilot… Read More: Using Xrm.Copilot.executeEvent to bring Copilot Studio into Your Model-Driven App »

Add AI-Powered Search Capabilities to Your Power Pages Site

Finding information quickly is one of the most important aspects of any website. As Power Pages sites grow with knowledge articles, documentation, FAQs, and business content, users often struggle to navigate through multiple pages to locate the information they need. To address this challenge, Microsoft has introduced the Search Component (Preview) for Power Pages. This… Read More: Add AI-Powered Search Capabilities to Your Power Pages Site »

Disable Click Through on Lookup Values in Forms

Microsoft has introduced the Disable Click-Through on Lookup Values in Forms feature in Dynamics 365 Field Service, giving administrators greater control over how lookup fields behave on model-driven forms. With this enhancement, lookup values can be displayed as plain text instead of clickable hyperlinks. This helps prevent accidental navigation to related records, allowing users to… Read More: Disable Click Through on Lookup Values in Forms »

AI-Assisted Power Apps Code App Development Using GitHub Copilot CLI

Power Apps Code Apps bring modern web application development into the Power Platform ecosystem by combining React-based applications with Dataverse and Power Platform services. Traditionally, creating a Code App requires developers to manually scaffold projects, configure data sources, build UI components, and deploy applications. With the introduction of Power Platform Skills for GitHub Copilot CLI,… Read More: AI-Assisted Power Apps Code App Development Using GitHub Copilot CLI »