Category Archives: Technical

How to Perform CRUD Operations in Microsoft Dataverse with Python – Part II

In modern enterprise applications, integrating external systems with Microsoft Dataverse has become increasingly common for automation, analytics, AI-driven workflows, and scalable CRM integration. In the previous blog, we demonstrated how to perform CRUD operations in Microsoft Dataverse using Python with MSAL authentication, Dataverse Web API, and manual HTTP request handling. This approach required developers to… Read More »

How to Integrate Application Insights with Copilot Studio for Better AI Monitoring

AI agents built using Microsoft Copilot Studio are now widely used for customer support, employee self-service, and IT automation. While building an AI agent is easy, monitoring and optimizing it in production is the real challenge. Organizations frequently need answers to important operational questions such as why conversations are failing, which topics are leading to… Read More »

AI-Assisted Canvas App Development Using External Tools in Power Apps

Canvas apps have always been known for rapid development using a low-code, drag-and-drop approach. However, even with this speed, developers still spend a significant amount of time on repetitive UI building, writing Power Fx formulas, and refining logic manually. Microsoft has recently introduced support for external AI-powered development tools for Canvas Apps. This allows developers… Read More »

Streamlining SharePoint File Analysis with Microsoft Copilot Studio Code Interpreter

Organizations today store massive volumes of structured data sales figures, inventory records, and financial reports in Excel and CSV files across SharePoint libraries. When someone needs a quick insight from that data, the typical path involves downloading the file, opening it in Excel or Power BI, writing formulas or building visuals, and then sharing the… Read More »

Enhancing Power Pages Experience with Copilot Hub

Artificial Intelligence is rapidly becoming the backbone of modern web experiences. Microsoft Power Pages has embraced this shift by weaving AI-powered features deeply into both the site-building and the end-user journey from intelligent chatbots and smart search summaries to AI-assisted form filling and data summarization. But with great power comes the need for great governance.… Read More »

Dynamics 365 AI Dashboards and Excel Reporting with Code Interpreter in Copilot Agents

In customer service operations, teams often struggle to get a clear understanding of case performance and SLA compliance in real time. Users usually need to open multiple records, review reports manually, and switch across screens just to identify which cases require immediate attention. This process becomes time-consuming and makes quick decision-making difficult, especially when dealing… Read More »

Calling Dataverse Actions and Functions from Power Apps Code Apps

When building Power Apps code apps, one of the most powerful things you can do is reach directly into Dataverse to trigger business logic. Whether it is routing a support ticket to the right queue, checking who the current user is, or running a custom API operation, Dataverse actions and functions are the engine behind… Read More »

Power Platform Admin Center Notifications and Announcements (Preview)

Managing enterprise applications across Microsoft Power Platform and Dynamics 365 can be challenging for administrators. Teams must continuously monitor storage, licensing, environmental health, operational failures, and platform updates across multiple systems. As organizations increasingly depend on these platforms for business-critical operations, even a minor issue can quickly disrupt users and impact overall business processes if… Read More »

How to Automate Project Assignment in Dynamics 365 Using Power Automate and Power Apps Code Apps

This blog demonstrates how to automate project assignments in Microsoft Dynamics 365 using Microsoft Power Automate and Power Apps Code Apps, where unassigned projects are retrieved from Dataverse and automatically assigned to developers based on project scale and developer skill level. Business Scenario An IT services company manages multiple software development projects across different technologies… Read More »

How to Build AI-Generated Charts and PDFs in Dynamics 365 Using a PCF Control

We spend a lot of time working inside Dynamics 365 CRM forms. Accounts, Opportunities, Cases and other commonly used entities. One area that always had room for improvement was how data gets presented within those forms. For example, if a sales manager wants to see the pipeline breakdown for a specific Account, they typically have… Read More »