Category Archives: Dynamics 365 v9

Use Playbooks in Dynamics 365 CE

Introduction With the Playbooks feature, we can automate the sales processes or events in the Dynamics 365 CE without knowing Dynamics 365 CE customizations like workflows, plugins, etc. Means, we can set up automated processes by simply creating records in the CRM. So, here, let’s take an example – if a new lead is created… Read More »

How to use Enhanced Reference Panel in UCI for rendering multiple sub-grids

Introduction: Enhanced Reference Panels is now available in UCI/UII Client. Reference panel have been around for a couple of versions now. However, it has gone mostly unnoticed and under-utilized. Reference panels are a good way to organize sub-grid information without utilizing too much of the screen space. It is compact and allows quick access to… Read More »

Avoid delegation while filtering records in Power Apps

Introduction Delegation in Power Apps means process of retrieving data to the data source itself. This means Power Apps will retrieve small amount of data to make sure the performance is consistent. We often get delegation warning when we filter huge data source in Power Apps as shown in below screenshot. To avoid the delegation… Read More »

How to Convert Personal View to System View in Dynamics 365 CRM

Introduction In this blog we are going to explain how to convert personal views into system views without any coding or without using any third party solution. System views, similar to Public views are automatically created by Dynamics 365 CRM on installation. Why we need to convert personal views to system views? Personal view is only… Read More »

How to book resource on schedule board for Dynamics 365 CRM using multiple booking methods

Introduction Many times it happens that while booking the resource on schedule board we do not pay much attention in how much capacity the resource actually has. In this blog, we will explore the PSA V3 schedule board booking capability for Dynamics 365 CRM Unified Interface version 9.x and above. Further in this blog we… Read More »

Capture Video in Dynamics 365 Mobile App Using Client API Method

Introduction Microsoft has introduced many client APIs for user-friendliness and user attraction. ‘captureVideo’ is a client API for Dynamics 365 Mobile App in which we can capture a video using mobile device camera and store the captured video. This API is available for Mobile App. Note: This API invokes the device camera to record video.… Read More »

How to Call an Action through Power Automate(MS Flow)

Introduction As Microsoft is providing us more flexibility with Power Automate (MS Flow), recently we found that now we can call the Action through Power Automate (MS Flow) directly. Previously we used to call an Action through HTTP request, but now we can directly call an Action through the Power Automate (flow) steps. Before that… Read More »