Category Archives: Dynamics 365

Use Playbooks in Dynamics 365 CE

Introduction With the Playbooks feature, we can automate the sales processes or events in the Dynamics 365 CE without knowing Dynamics 365 CE customizations like workflows, plugins, etc. Means, we can set up automated processes by simply creating records in the CRM. So, here, let’s take an example – if a new lead is created… Read More »

How to use Enhanced Reference Panel in UCI for rendering multiple sub-grids

Introduction: Enhanced Reference Panels is now available in UCI/UII Client. Reference panel have been around for a couple of versions now. However, it has gone mostly unnoticed and under-utilized. Reference panels are a good way to organize sub-grid information without utilizing too much of the screen space. It is compact and allows quick access to… Read More »

Avoid delegation while filtering records in Power Apps

Introduction Delegation in Power Apps means process of retrieving data to the data source itself. This means Power Apps will retrieve small amount of data to make sure the performance is consistent. We often get delegation warning when we filter huge data source in Power Apps as shown in below screenshot. To avoid the delegation… Read More »

How to Convert Personal View to System View in Dynamics 365 CRM

Introduction In this blog we are going to explain how to convert personal views into system views without any coding or without using any third party solution. System views, similar to Public views are automatically created by Dynamics 365 CRM on installation. Why we need to convert personal views to system views? Personal view is only… Read More »

How to book resource on schedule board for Dynamics 365 CRM using multiple booking methods

Introduction Many times it happens that while booking the resource on schedule board we do not pay much attention in how much capacity the resource actually has. In this blog, we will explore the PSA V3 schedule board booking capability for Dynamics 365 CRM Unified Interface version 9.x and above. Further in this blog we… Read More »

Interacting with Power Automate Flows from Power Apps – Canvas Apps

Introduction It is well-known that Power Automate is a low-code, no-code solution to automation with various triggers that it supports including Event driven, HTTP request, Timer/Scheduled and Manual flows. Manual/Button flows help in designing powerful Canvas Apps that can offload complex logic executions to flow while focusing on user experience of the app. In this… Read More »

Configure Account, Contact & Opportunity creation while qualifying Lead from Dynamics 365 Field Service Mobile App

Introduction In this blog, we will see how to remove the options to enable/disable the creation of Account, Contact or Opportunity while qualifying lead from the Dynamics 365 Field Service Mobile App. On qualifying the lead using out of the box ‘Qualify’ command in the Field Service App we are redirected to a window with… Read More »