Tag Archives: Dynamics 365 CRM

Charts Customization in Dynamics CRM Wave2

Introduction In Dynamics CRM wave2 many enhancements are added. The additional charts customization options are added in the wave2. Charts are used to show a visual representation of the data. To make chart visualization more friendly and attractive, in wave2 following options are provided. It includes the addition of support for gridline color, grid tick… Read More »

Merge Accounts / Contacts / Leads in Dynamics 365 CRM if You are Prompted for a Duplicate Record Right There!

One of the enhancements shipped as part of the 2020 Release Wave 2, is the enhanced dup detection experience. Traditionally Duplicate Detection displayed a pop-up with the option to ignore and still go ahead and save the current record, thereby creating a duplicate, or it displayed a list of all the duplicates found, and then… Read More »

A New Way to Schedule Resources and Use Schedule Board

Introduction  We all know how quick and efficient it is to schedule work to a resource using the Schedule Board. Now, with the growth of usage and popularity of PCF components, Microsoft has added one more PCF component into their arsenal for managing work items to resources. The new Schedule Board PCF component can be… Read More »

How to Ensure Data Completeness for New and Existing Records in Dynamics 365 CRM / Power Apps?

User Adoption Monitor – a  Preferred App on Microsoft AppSource – is one of our popular apps for monitoring user actions in Dynamics 365 CRM. Recently, a new version of User Adoption Monitor with additional three new features – Data Completeness, Aggregate Tracking, Target tracking – was released making it one of the best available… Read More »

How to Use DataSourceInfo in Canvas App

Introduction Recently, we had a requirement to create a mobile app to track leads. So, we decided to develop an app in Canvas App. Canvas App is no code/low code business app where you can design the app by dragging and dropping elements onto a canvas. We built a Lead tracking information app where the… Read More »

Use of Dynamics 365 CRM Field Service features – Functional Locations and Asset Hierarchy

Introduction The field service organizations related to healthcare and manufacturing sectors will not have a fixed location for their devices. This means that the technician might spend the first few hours just trying to find the item on which they need to work upon while on the field. When workstations are large and complex, it… Read More »

Assign Leads or Cases automatically in Dynamics 365 CRM using Round Robin or Capacity Algorithm!

Lead Assignment and Distribution Automation – a Preferred App on Microsoft AppSource – is a productivity app that systematically allocates or distributes work items (Leads, Cases, etc.) recorded in Dynamics 365 CRM using round-robin or capacity algorithm. So, if you have this amazing app installed in your CRM, you no longer have to worry about… Read More »

How to Debug an App using Canvas App Monitor

Introduction The PowerApps is an application development service to build custom and business applications. Using custom business apps, users can connect to data and work on the web and mobile. After the development of business applications, some users want to identify where they are getting the error from or want to just check the performance.… Read More »

Use of JSON Type Web Templates in PowerApps Portals

Introduction Microsoft PowerApps Portals provide us the configuration surface which allows users to add forms to collect data in the portal without custom development. Web Template is a Power Apps entity (adx_webtemplate), included with Power Apps portals, that is used to store template source content. A web template will generally contain Liquid for dynamic content… Read More »