Automating Local Document Retrieval and Email Drafting with Attachment by Using Copilot Studio

In the age of information, effectively searching, aggregating, and sharing pertinent information is vital in terms of productivity. This blog describes an end-to-end solution developed with Microsoft Copilot Studio for automating information extraction from local document stores. Furthermore, it details the seamless drafting of emails, providing a holistic approach to information management and communication. Imagine… Read More »

AI Meets WhatsApp in Dynamics 365

Sam handles dozens of customer chats daily. Before AI, he manually scrolled through message threads, checked records, fixed grammar, and guessed emotional tone. Now? A chat pops up. The sentiment is already analyzed. The entire chat + CRM record is summarized. A rephrased, polished reply is suggested. All within seconds. Boom. She’s 10x faster, and… Read More »

How to Create Effective AI Prompts Using Copilot in Power Apps

In this blog, we will explore how you can simplify and accelerate your AI prompt creation process using Microsoft’s powerful “Draft with Copilot” feature in the AI Prompt Builder. Whether you’re drafting customer emails, summarizing feedback, or generating business proposals, this tool helps you create well-structured, context-aware prompts effortlessly, saving you time and improving consistency… Read More »

How to Track Mailchimp Customer Journey Email Insights in Dynamics 365 CRM?

Looking to market your product or service through email marketing? You’re not alone! Most businesses turn to email marketing, and for good reason. It’s no surprise that email remains a top choice for online promotion, with Mailchimp leading the way for campaign execution. But if you’re using a CRM like Dynamics 365, syncing Mailchimp campaigns,… Read More »

Exploring the Potential of Power Fx Functions (Preview) in Power Apps

As developers, we often encounter scenarios where the same logic needs to be written in multiple places. This may result in code redundancy and possible discrepancies. To address this, Microsoft has introduced Power Fx Functions (Preview) — enabling a low-code approach to creating reusable logic within Power Apps. With Power Fx Functions, you can define… Read More »

Inogic’s Magical Debut at DynamicsMinds 2025: Highlights, Innovation & Awards

And We Won… More on That Later! Inogic’s Magical Debut at DynamicsMinds 2025, Portorož From May 26–28, Inogic leaders landed on the sunlit shores of Portorož, Slovenia, for our debut at DynamicsMinds 2025. Europe’s most imaginative Microsoft Dynamics 365 and Power Platform community conference. With over 1,000 attendees, 190+ speakers, and 50+ partners, this event is… Read More »

Top Questions About Dynamics 365 CRM Document & Storage Management—Answered!

Efficient and secure document management in Microsoft Dynamics 365 CRM is vital for scalable growth, compliance, and collaboration. As businesses handle large volumes of data, integrating cloud storage like SharePoint, Azure Blob, and Dropbox becomes essential to save storage costs. So, how do you control access, keep documents secure, and maintain organization across teams? This… Read More »