We have been using for some months WhatsApp4Dynamics. It was the kind of solution we needed, with a tight integration with the CRM. It offers many useful features and they keep evolving the application very quickly. We have hundreds of whatsapps received daily and we have been able to work with it since minute one, with a quick learning curve. But the thing that I must highlight, is the fantastic support they have provided. We have made many customizations, power automates and processes to work with Whatsapp4Dynamics and in the process we have had many issues and doubts. The support team has been incredibly responsive here, either providing guides on how to set up some stuff, or helping whenever we found bugs on the applications, which they committed to solve and delivered every single promise on time. Spent many calls with them for troubleshooting, with the team always willing to go the extra mile. And I´m the annoying kind, that finds and contact about any detail I find, whether is an error or a doubt. I cannot recommend this enough. Thanks to the Inogic team for the work they keep doing.
- Victor