Power Apps Portals
In today’s fast-paced world that is moving towards digitization and social media and self-service, engaging and providing real-time access to customers for updates on their tickets or having sales and invoice history available for access online has been a key point in any system implementation.
Microsoft has always been on the top of the latest trends and it now offers Portal add-on with an enterprise license of Microsoft Dynamics 365 Customer Engagement/Dynamics CRM.
Dynamics 365 portal allows organizations to add capabilities for content management, knowledge and case management, opportunity management, membership and profile for users and self-service to their Dynamics 365 instance.
Portals allow organizations to engage users and get maximum value out of their Dynamics 365 investments by setting up web-based sales, service, support and communities platforms that further enhance their digital presence for their Customer, Partners, and Employees.
Microsoft has worked on making portal templates available for specific scenarios like;