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To engage informed buyers in this hypercompetitive sales landscape, the Sales Team needs to have access to the relevant information at the right time.
Microsoft Dynamics 365 Customer Engagement is the next generation of cloud-based enterprise ready intelligent business application that help you design your sales force automation processes as well as helps you setup and manage your customer service and ticket resolution system.
Accelerate deals with intelligent and immersive event-driven sales process. Set goals and monitor results to improve sales effectiveness.
Make smart business decisions and perform drill-down analysis with complete visibility through interactive real-time dashboards.
Boost Sales Productivity by leveraging the power of mobility with modern mobile apps that work with or without connectivity.
Gain a 360-degree view of the customer interactions to anticipate customer needs and deliver value across multiple touch points.
Utilize smart, always available Service Bots built on industry-leading AI framework to provide smart recommendations and automate resolution.
Deliver end-to-end customer service and interact with customers across multiple channels.
Inogic is one of the leading Microsoft Gold Certified Partner with more than a decade of experience with the Dynamics CRM (now Dynamics 365) platform and has helped small and medium-sized businesses to develop and successfully implement Dynamics 365 in their business.
Microsoft Dynamics 365 comes with the most common features required for any sales and service application, however every business still has its own processes that need to be configured with Dynamics CRM.
Inogic has a talented pool of certified techno-functional developers and consultants that will help you get the most out of your Dynamics 365 for Sales by implementing your CRM strategy through customizations of entity forms, entity views, dashboards, ribbons, actions that are more suited to your business needs, automating business processes with workflows & business rules and extending CRM functionalities with plug-ins, custom business apps, azure extensions, webhooks and client scripting to make your system more efficient for better adoption and help you achieve high ROI.
Integrating Dynamics 365 with the entire Microsoft stack that includes SharePoint or One Drive integration for document storage or email integration using Server-side sync with Microsoft Exchange Online. Designing Security roles and teams structure for data security and designing role-based apps using Power Apps to provide users with clean and clutter free app that provides them with the functions that most suits their role.
Gain insights into data stored in Dynamics 365 by designing interactive Power BI Dashboards accessible from right within Dynamics CRM Dashboards.
To find out more about how we can help you get the most out of your Dynamics 365 for Customer Engagement, write to us at crm@inogic.com today!