Azure OpenAI Services for D365 & Power Platform
Unlock Digital transformation with the soaring power of OpenAI’s Large Language Models
Azure OpenAI Services
Ever imagined an AI that helps analyze your data and provides insights to guide better business decisions? That future is here today.
Azure OpenAI Services bring the power of Artificial Intelligence and Machine Learning to life, helping businesses automate tasks, boost efficiency, and deliver smarter customer experiences.
When used strategically, these technologies can transform how you work, driving productivity, speed, and innovation across every process.
Azure OpenAI Services bring together Microsoft’s secure cloud and OpenAI’s advanced models like GPT-4, Codex, and DALL-E to transform how businesses work. With natural language interaction, you can-
- Automate content creation and data insights using AI models like GPT-4.
- Enable natural, conversational interactions with ChatGPT and Copilot.
- Integrate seamlessly with Dynamics 365 and Power Platform to boost productivity.
ChatGPT’s rise has sparked global interest in large language models like GPT-4, along with OpenAI’s other innovations, such as DALL-E each bringing unique capabilities in code generation, image creation, and speech recognition that are now finding real-world business applications.
AI applies to industries such as:
Food Tech
Fashion
Hospitality
Logistics & Transportation
Healthcare
Finance
Travel
Real Estate
What Inogic Offers
Inogic helps businesses transform the way they work by building AI-driven applications using Azure OpenAI Services within Microsoft Dynamics 365 and Power Platform. Our AI consulting team identifies key areas where AI can drive measurable value from automation and analysis to smarter decision-making, and delivers tailored solutions aligned with your business goals.
Benefits of OpenAI Services
AI-Driven Productivity and Efficiency
Data-Backed Decision Intelligence
Personalized Customer Engagement
Continuous Innovation and Transformation
Sales Companion Solutions by Inogic
Team Inogic developed an application to implement the concept of sentiment analysis for enhanced Sales and improved Customer Relationships.
Using Power Automate in the background, the application is developed for extracting the comments from client conversations. These are combined with the Azure OpenAI Services to procure the sentiments in them. The sentiments are then displayed within the CRM and individual client accounts.
Every Email, Chat message, etc. from the client is analyzed for its sentiment. The same is categorized as Negative, Positive, or Neutral and visualized in a timeline format helping understand the change in behavior of customers from time to time.
This helps in analyzing if the client would convert, and would be a long-term partner, and also helps in strengthening the relationship.
Another application developed by Inogic plays with the concept of Keyword Tracking for improved customer relationship and sales
With Power Automate, various forms of client communications are analyzed and teamed with Azure OpenAI Services. When provided with a Keyword, the communication sources comprising that Keyword and words with similar meanings are extracted and highlighted.
If ‘pricing’ is the keyword, all the emails and chats with the word itself and similar meaning words like cost, expense, rate, etc. get highlighted.
This application helps in analyzing conversations and the future of sales. With every team member being able to visualize the customer journey on CRM, they all are well aware of the happenings.
Frequently Asked Questions
Azure OpenAI Services bring OpenAI’s advanced models like GPT-4 into the Microsoft Azure environment, allowing organizations to integrate AI capabilities securely into their business applications.
Yes. Azure OpenAI integrates seamlessly with Microsoft Dynamics 365 Sales, Customer Service, and Field Service modules to automate communication and generate actionable insights.
By automating repetitive work, generating personalized content, and enabling predictive analytics, Azure OpenAI helps boost productivity and improve customer engagement.
Yes. Inogic offers end-to-end Azure OpenAI consulting and development, including ChatGPT integration, Copilot customization, and AI-powered workflow automation.
