"I have implemented Maplytics for one of my clients and have been impressed both by the functionality and support provided by Inogic. Maplytics is well integrated into Microsoft Dynamics 365 out of the box, and the team promptly helped me whenever I had questions regarding more advanced functionality such as mapping competitors and customer assets, or defining territories using shapefiles. I highly recommend Maplytics for any D365 user providing local services, you'll get a much better understanding of your data and will be able to act on D365 records directly from maps."
What would you say is unique about Inogic, our services or our way of doing business?
"Extensive MS CRM knowledge, very responsible team, quick turnaround on fixing issues, answering questions, and developing new features, good quality."
In what way did Inogic add value to the service for which I was engaged?
"Inogic provides us with great help in our CRM practice: installations, IFD implementations, CRM .Net development, SSRS Reports, troubleshooting."
In what ways did we make it easy for you to do business with Inogic?
"Great reliability and responsibility, keeping on top of new CRM versions and MS development platforms."
Would you recommend Inogic to others?
"I would definitely recommend Inogic to others."
Should the opportunity arise, would you use our services again?
"One of the biggest hurdles to overcome in dealing with a totally outsourced/offshore group has to do with trust. Attaining full trust with project deadlines, project scope, and sensitive data. I didn’t take very long before our team could trust all of the great resources at Inogic. Coupled with their extensive knowledge surrounding anything and everything related to Dynamics 365, it makes Inogic an easy go-to partner in our Microsoft ecosystem. Inogic has been very instrumental in our ability to grow quickly over the past couple of years."
"The way in which Inogic provides full documentation for each task given is definitely a great value add. It allows us to easily understand all the functions under the hood, as well as be able to quickly transform and pass on to clients for their admins and end users to get up to speed."
"The quick turnaround on project work and individual tasks, along with the time difference, allows us to very often look like magicians to our clients. They ask for a minor change on 2 pm one day, and have it live by their open of business the next day."
"Already have and will continue to."
"You better not disappear anytime soon!"
“Inogic provides us with a responsive resource for all CRM technical issues. Inogic has proven to be a reliable partner in our migration and development of CRM 2011 and is playing a critical role in our future upgrade to CRM 2013.”
“Inogic is able to bridge the gap between our internal expertise and more technical issues we encounter developing our environment.”
“The ability to contact Inogic through Skype and email provides us with timely responsiveness. Their availability is excellent and technical resource is second to none.”
“We would absolutely recommend Inogic to others.”
“Yes, we look forward to continuing our support relationship with Inogic far into the future.”
"I have been working with Inogic for more than 4 years now and I cannot say how amazing these people are. I really feel like they are an important part of my team! Even though they are far away, I feel like I have a dedicated CRM department in my company and they make it feel like there is no distance. If all our suppliers were as dedicated and rigorous as they are, my business would grow twice faster and everything would be so much more easy. As they are working during our sleep, our CRM wishes are often granted overnight. We have worked on small and big projects them and they have always been very responsive. At times, I was not an easy client because I had too much on my plate and was often not responsive – sometimes at times they had dedicated resources for my projects but they were very patient and followed up with me always with great respect. Inogic is among all my suppliers, by far my favourite. I am a very demanding client : I love or I hate and it doesn’t take much for me to hate! The fact that I loved them for more than 4 years says a lot. They have never let me down, they have always been available when I needed them, and they never made a seriously business impacting mistake in all the projects we have made together. A very professional team lead by a very professional women that I admire a lot. I really hope to have the chance to meet with this team in person one day! This is from the bottom of my heart !"
“In doing our data conversion to MS CRM I could not be happier with the service we received from Inogic. From the initial mappings, thru to trial runs and the final conversion, the Inogic team was always right there. In many cases going above and beyond what was asked of them. I cannot give a stronger endorsement for the Inogic quality and delivery.”
"We decided to change our provider to Maplytics due to the rich features and the user interface. Choosing the points for route-calculation by mouse is very helpful. Changing the order of the waypoints with drag-and-drop save processing time. The interface is quite comfortable. The Heatmap with automatic mapping to countries or postcode-areas is very cool for visualizing our performance to customers and stakeholders."
"From the first correspondence, my experience with the Maplytics team has been a pleasure. The Maplytics Team is friendly, knowledgeable and responsive, and they were committed to ensuring their tool met my business needs. The smart features in the Maplytics tool have made our search process faster and easier for users, saving hours of employee time each week in both our Operations and Sales departments. The settings/admin interface is easy to use, and their support is one of the best I’ve worked with. I would absolutely recommend Maplytics to anyone looking for a smart map solution."
How was your experience with InoLink?
"I’ve been very pleased to work with InoLink. My environment had several custom complexities that InoLink worked through seamlessly. They’ve been a great partner."
How did InoLink add value to your business?
"InoLink has allowed us to integrate our new Dynamics CRM with our existing Quickbooks backend. With the InoLink integration, my accounting staff can continue to work in Quickbooks while my sales and service staff can work in CRM. Both systems stay synced real-time avoiding double entry and information lags."
Would you recommend InoLink to others? If so, why?
"Yes. InoLink has solved my CRM/QB integration problem gracefully."
How was your experience with InoLink support?
"InoLink support has been very responsive to my questions and issues. They stick with any issues until they’re resolved."
"I was surprised at how difficult it was to find a solution that would link QuickBooks with Dynamics 365 without a custom integration. We are a mid-size company and did not need an advanced solution. We needed a straightforward way to pull our invoices into our CRM. I tried other options but the support was lacking and the solution was too cumbersome."
"We have a lot of repeat business so providing our sales team with quick access to past orders, invoices and details is important. We invoice out of QuickBooks but our sales reps do not have access to that system. InoLink allowed for complete visibility to the history for each client and a cumulative record of the sales figures. It also allowed us to build custom reports based on the invoice history to quickly roll-up Views that reflected product groups. Having this information made for quick email campaigns and provided insight for our reps on who it was important to contact at the right time based on purchase history and trends."
"Yes. It’s easy to install and allows for flexibility when integrating with Dynamics 365. You can control where and how you want to view the QuickBooks information. It’s intuitive and only takes a day or two to get familiar with the options and navigation."
"This by far is the high point of working with InoLink. I have other software partners that are just a few miles from our office that cannot touch the support that I have received from the InoLink team. I had concerns about the distance and time difference but that has never been an issue. Whenever I had a question or needed something, I had a reply within hours and a meeting set-up at a convenient time. Every question was answered. Every detail addressed. I have not had this responsiveness and level of customer service from many companies in my career. They are attentive and value their clients."