Author Archives: Inogic

Quick Tip – Data in the Inline Suggestion View of Relevance Search in Dynamics 365 CRM

Introduction In the Enhanced Relevance Search Experience, you will notice that when you start entering the text in the relevance search box, you will be able to see the suggested results and those suggested results are based on the search performed on the Primary column of a table. Suggested result of a table shows the… Read More: Quick Tip – Data in the Inline Suggestion View of… »

How to Show or Hide the Time Part of DateTime Column using client API in Model-driven app

Introduction As we know in the latest release Microsoft has introduced many new features in the Client API. There are number of client APIs provided by Microsoft that help developers work seamlessly with Dynamics 365 CRM. In this blog, we will explore one of the Client API to Show or Hide the Time part of… Read More: How to Show or Hide the Time Part of DateTime… »

Re-Defining Location-based analytics each time: Maps integration within Dynamics 365 CRM with Real time Field reps tracking, Land area mapping, Advanced Territory assignment et al!

And the wait is over, you favourite Maps integration app for Dataverse (Power Apps) and Dynamics 365 CRM, Maplytics is back again with May 2021 release with advanced features like real-time tracking for field reps, assigning territories on defined rules and conditions, Land area visualization, enhancements in Detail Map & Check-in feature, and much more.… Read More: Re-Defining Location-based analytics each time: Maps integration within Dynamics 365… »

Update Resolved and Cancelled Cases in Dynamics 365 CRM Programmatically

Introduction To make the easier life for Dynamics 365 CRM users and consultants, Microsoft always comes up with amazing features every six months. Here, we are going to see one such functionality that Microsoft has released in 2021 wave 1. This feature is useful for technical consultants. Earlier we were not able to update/edit Case… Read More: Update Resolved and Cancelled Cases in Dynamics 365 CRM Programmatically »

Click2Export: Automate Dynamics 365 Data Export – PDF, Word & More!

Exporting and sharing data from Dynamics 365 CRM – both internally and externally – is an all-time process. Normally employees spend 25% of their time per week on exporting data manually from CRM. And to err is human which results in a major portion of data that is exported being insufficient or inaccurate. These are… Read More: Click2Export: Automate Dynamics 365 Data Export – PDF, Word &… »

How to show Non-Production apps within Field Service (Dynamics 365 CRM) mobile app

Introduction Microsoft has designed new Field Service (Dynamics 365 CRM) mobile app which is built on Microsoft Power Platform as a Model Driven App. Field Service technicians often need to see and update their work orders while onsite at a job. Now, Microsoft is recommending to use the Field Service (Dynamics 365 CRM) mobile app… Read More: How to show Non-Production apps within Field Service (Dynamics 365… »

Visualize Dynamics 365 CRM Relationships & Connections in Mind Map View

Time is one of the most important resources in any organization. Business professionals are increasingly seeking time-saving productivity tools that can allow them to focus more on business-centric decision-making rather than data organization or other redundant tasks. Organizations that use Dynamics 365 CRM / Dataverse (Power Apps) have a great advantage for being productive due… Read More: Visualize Dynamics 365 CRM Relationships & Connections in Mind Map… »

Retrieving data and displaying icons on Dynamics 365 view columns

Introduction Showing meaningful icons alongside view columns is a great visual experience to have in the Microsoft Dynamics 365 apps. It quickly gives an idea to the user about what kind of record it is. Microsoft had added this capability to show icons alongside the View columns in 2016. If you check our older blog,… Read More: Retrieving data and displaying icons on Dynamics 365 view columns »

Simplify Dynamics 365 Field Service setups with 2021 release wave 1

Introduction In Dynamics 365 CRM 2021 release wave 1, you will notice there are many features available in Field Service app. One of these features includes a simplified setup of frontline workers, work orders, etc. By using this setup of frontline workers and work orders in the field service app admin can streamline the field… Read More: Simplify Dynamics 365 Field Service setups with 2021 release wave… »

How automation of Lead and Case assignment in Dynamics 365 CRM using Round Robin or Capacity Algorithm can result in higher ROI

The key to sustain success in any organization is through maintaining deeper customer relationships. And it all starts with Leads. The Leads are pursued and turned to Opportunities and then eventually converted to Customers. You have to give your 100 percent, find out what the customer needs – their goals, preferences – and make sure… Read More: How automation of Lead and Case assignment in Dynamics 365… »