Introduction Microsoft has designed new Field Service (Dynamics 365 CRM) mobile app which is built on Microsoft Power Platform as a Model Driven App. Field Service technicians often need to see and update their work orders while onsite at a job. Now, Microsoft is recommending to use the Field Service (Dynamics 365 CRM) mobile app… Read More »
Introduction Field Service for Dynamics 365 CRM provides various settings to be configured as per the different business requirements. Field Service Setting is the key feature while working with Field Service in Dynamics 365 CRM provided by Microsoft where we can define the default behavior for our organization. In this blog, we will look into… Read More »
Introduction Microsoft introduces Field Service (Dynamics 365) mobile app so that technicians can work with Work Orders onsite efficiently. Besides, to enhance the ability to use this app for technicians, there are various new features included within this app. In this blog, we will walk through some of the features that technicians can use while… Read More »
Introduction The latest release of Field Service version 8.6.0.274 for Dynamics 365 CRM introduces a new feature of automatically updating the travel time for the bookable resource booking on the schedule board. If we enabled the Auto Update Booking Travel, whenever the booking on hourly view is changed on schedule board the travel time is… Read More »
Introduction Field Service delivers end to end customer centric experience that helps to organize and manage service agreement, keeping track of assets, inventory management, identifying resources and allocation of work orders to resources. Managing Service Agreements is also a crucial part in Field Service. One good feature provided in Field Service is “Copy Agreement” button… Read More »