Gamify Dynamics 365 CRM for an engaging, motivating and enriching user experience



Gamifics365 is a productivity app that aims to enhance Dynamics 365 CRM productivity and adoption by creating an enriching and motivating environment for CRM users through gamification and engaging games and activities. It provides a medium to create appealing games to encourage a healthy competition between both individuals and teams combined. These games help to ignite the competitive spirit of CRM users and motivates them to achieve over and beyond their individual capability. The daily stressful routine work can be converted to something livelier and fun with this gamification app resulting in higher productivity and better business growth rate.
integration between mailchimp and dynamics 365
Dynamics 365 v9.0 and above
Dataverse (Power Apps)
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Gamifics Dynamics 365

Easy to Configure Games:

Gamifics365 comes with an interactive user friendly User Interface which helps the Game Managers to create games to motivate the team members and provide an enriching working environment. Game Managers can choose the players to be part of the game. The rules/actions of the game, points to be given and badges to be awarded can be defined by the Game Manager. In accordance with these rules and parameters, games will be played and the players will be awarded the badges against the points earned by them.

Gamification Dynamics 365
Game Dynamics 365

Different types of Games:

Gamifics365 provides an exquisite platform for Game Managers to create engaging games for individual players, teams and higher-ups in the management. Game Managers can create different types of suitable games as per the arising situations. Face-off, Race and Challenge are the different types of games that Game Managers can create with the help of Gamifics365.

Gamify Dynamics 365

Game Rules and Target:

The Game Managers can configure rules and set-up targets for the games. Be it individual level or team level, rules and targets are defined by the Game Manager as per the situation. These targets are set to motivate players to do their best and achieve the target within the given time limit. With well-defined rules and attainable target, these games will indirectly motivate the players to go beyond their individual capability and build team spirit among them.

Motivation Dynamics 365
Motivation Dynamics 365

Define and Assign Badges:

Gamifics365 offers a variety of badges and gives provision to define custom badges for the games. These badges are awarded at individual level and team level. Depending upon the circumstances and the players included in the games, Game Managers can create customized badges for the winning individuals or teams. These badges give instant recognition to the performance exhibited by the individuals and teams in the games.

Subscription Management Dynamics 365

Display Achievements on TV screens:

Gamifics365 ensures the results of the game – be it performance at individual level or team level – are displayed on TV screens in the respective offices premises. It uses dashboards and leaderboards to showcase the achievements of the players on real-time. This itself is a highly motivational factor and the appreciation received by the players just adds another layer to it.

Game Dynamics 365

Private and Public game mode

Define mode of the game either as public or private. The Public games will be open for participation to all the users in the game, whereas in Private games the Game Manager will add the players for the game.

Copy and Schedule Games

'Copy game' button is available to quickly copy the game along with the configurations and to run the same game for another period. This helps Game Manager to configure a new game using existing game in just few clicks.

Time out and Resume Games

'Time out' button is available to temporarily pause the game during which period there will be no tracking of any actions. The Game Manager can click on the 'Resume' button to re-start the game.

Encourage Adoption

As per requirement, create engaging games that can be for individual participation or participate as teams.

Fantasy Teams

Support for creating fantasy teams by managers and users to encourage and root for their fantasy team players.

Define activities

Define operations performed within Dynamics 365 CRM as the activities to earn points off.


Players can keep a track of badges earned for participation or winning games.

Real-time tracking

The score of the players are tracked and updated real-time without any impact on CRM usability and performance.

Performance Scoreboards

The performance of the players are displayed on scoreboards making it easy to track the progress on a daily basis.

Mobile App

Ability to join games and track performance through mobile apps by players.

How will Gamifics365 benefit CRM users?

Gamifics365 will help to implement game mechanics into daily CRM activities and make it more engaging for users. This will accelerate CRM adoption and boost the productivity of CRM users. Above all, players/users will be motivated to improve their productivity and achieve their best resulting in higher returns.

Which modules of Dynamics 365 CRM will be integrated with Gamifics365?

Gamifics365 can be used with any of the Dynamics 365 CRM modules – Sales, Customer Service, Field Service, etc. It is also compatible with Microsoft Dataverse.

Can one create customized games with Gamifics365?

Yes, depending upon the situation Game Managers can create individual level, team level or fantasy team games to engage and motivate the CRM users.

What kind of games one can create using Gamifics365?

Face-off, Race and Challenge are the different kind of games that can be created with Gamifics365. In Face-off, two players will be pitted against each other to achieve a common target. In Race, all the players will be given a common target and the one who achieves it first wins the game. In Challenge, individual players or teams will be given a task to be achieved in a limited amount of time. The one who achieves it wins the game.

Is there any limit to creating games with Gamifics365 in Dynamics 365 CRM?

There is no such limit in creating games. The Game Managers can create any number of games to engage and motivate users with Gamifics365 in Dynamics 365 CRM.