WhatsApp Messaging in CRM
Integrate WhatsApp Business into Dynamics 365 CRM for Effective Customer Engagement using WhatsApp4Dynamics
Delivered Happiness Globally!

What's WhatsApp4Dynamics?
WhatsApp4Dynamics integrates WhatsApp with Microsoft Dynamics 365 CRM, changing the way you manage customer interactions. This app allows you to send and receive WhatsApp messages and notifications directly within the Dynamics 365 interface. This WhatsApp integration with Dynamics 365 CRM provides context-rich interactions, transforming how sales, service, and marketing teams connect with customers globally. Step up your customer engagement game and expand your reach with short, impactful messages—ditch the long emails and embrace the future of communication with WhatsApp4Dynamics!
Recent Updates
Users can set the auto refresh timer between 15 to 1800 seconds to maintain seamless communication
Create leads, contacts, accounts, and other entities directly from WhatsApp conversations.
Tailor Twilio-approved message templates with CRM dynamic fields for personalized communication.
The Assigned Team option enables teams to maintain distinct WhatsApp communications based on their specific roles.
Information Vault
Benefits of using WhatsApp4Dynamics
Engage leads instantly, provide real-time support, and drive faster conversions through interactive WhatsApp communication.
Reach clients with personalized, timely messages on their preferred platform, strengthening relationships.
Manage all WhatsApp chats directly from Dynamics 365, simplifying tracking and follow-ups.
Get real-time updates for incoming and outgoing WhatsApp messages, keeping you in the loop at all times.