The Perfect SMS Integration App for Dynamics 365 CRM
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Unlock new business potentials with SMS communication channel within CRM with TextSMS4Dynamics
Why TextSMS4Dynamics?
In today’s communication landscape, SMS stands out for its exceptional impact such as a staggering 98% open rate and 209% higher client visibility than emails. However, toggling between SMS and CRM interfaces proves arduous, causing potential inefficiencies and data fragmentation. Enter TextSMS4Dynamics, the ultimate solution integrating SMS within Microsoft Dynamics 365 CRM. This Innovation empowers sales, service, and marketing teams to seamlessly communicate globally without leaving the CRM ecosystem. With its personalized approach businesses can engage effectively, serve customers better with automation, and market products efficiently using a concise and unified SMS messaging system.
Overview
TextSMS4Dynamics is a messaging tool that integrates SMS and Microsoft Dynamics 365 CRM, allowing businesses to communicate with customers within the CRM environment. Its features include a message user interface, message automation, and support for multimedia messaging. This enables users to view the full history of SMS conversations, schedule messages based on CRM events, and create CRM records from text SMS. The benefits include a seamless messaging system and instant updates of incoming and outgoing SMS messages. Other benefits include high open rates, budget-friendly costs, instant delivery, and a personal touch.
Benefits
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Features
Effortless Message User Interface
TextSMS4Dynamics provides users with a convenient Message User Interface (UI) integrated with SMS, accessible within the CRM environment. This integration allows you to initiate and maintain SMS conversations with customers from a single platform. Furthermore, you can communicate via message within CRM Records, create CRM Records from SMS messages, and much more with ease.
Get Incoming SMS message Notifications in CRM
Receive instant notifications for incoming SMS messages directly within the Dynamics platform with TextSMS4Dynamics. These notifications are vital in keeping users updated and enabling swift responses to customer inquiries and other essential messages. Message notifications are indicated by color-coded message bubbles on the right-hand side, providing options such as Accept, Decline, and View messages for ongoing conversations.
