Use SQL Tracing to find the SQL query generated for Dynamics CRM Platform Operations for CRM On-Premise

Dynamics CRM works largely on FetchXML queries. FetchXML is a proprietary query language for Dynamics CRM. For developers coming from SQL background, they would really want to find the SQL query that the FetchXML translates into. While one way is to explain the FetchXML syntax, it might help to also get the SQL statement that… Read More »

How to show Language specific error messages using Business Rules/PBL

Introduction If you have more than one language support in your CRM organization, then you may require localizing all error messages that you have set in PBL per the languages installed. The message that you type in the PBL designer is set to be the message shown in the CRM base language. To show the… Read More »

Troubleshooting Certificate Error while configuring Claims-Based Authentication

When we configure Claims-Based Authentication in Microsoft Dynamics CRM 2011 Deployment Manager, we may receive the following error. “The encryption certificate………does not exist in the local computer certificate store” You can use the following solution in order to resolve the above error. Add a certificate in “Certificate (Local Computer) -> Personal -> Certificates” along with… Read More »

How to Set up CCA for CRM 2013

Installing and configuring Customer Care Accelerator (CCA) can be a challenging task. This blog will serve as a guidance and simplify the said process. The main focus of Customer Care Accelerator (CCA) for Microsoft Dynamics CRM is on delivering contact center enabling functionality, like the ability to create a unified desktop by combining data elements… Read More »

Now your Sales Rep can access Inventory balance details in QuickBooks within Dynamics CRM

Businesses maintaining inventory need to make sure their Sales Team has an accurate view of their stock in hand so that they can take up orders and commit deliveries accordingly. Getting the right inventory balances in MS Dynamics CRM can be challenging. An inaccurate inventory may lead to a lot of irregularities across your business… Read More »