Category Archives: Dynamics 365 v9

Exploring Bookmarks in the OOB Power BI service reports

Recently when I was exploring the AI-driven out-of-the-box customer service reports “Customer Service Historical Analytics”, “Knowledge Analytics”, and “Omni-channel historical analytics”. I saw the newly added functionality in the report named “Bookmarks”. The “Bookmarks” feature is an important addition to the reports. Consider a use case where the Service Manager visits one of the report’s… Read More: Exploring Bookmarks in the OOB Power BI service reports »

Tooltip on Search for Entity records in Dynamics 365

Microsoft Dynamics 365 provides various settings to be configured as per the different business requirements, which provides us with a better UI interface along with various configuration settings. Previously only a search button was available for the users to search the records. In this blog, we will have a look at how when you filter… Read More: Tooltip on Search for Entity records in Dynamics 365 »

How to solve 500 internal server error using Dynamics CRM web resource (HTML) as a redirect URL

Overview Recently, I was working on functionality where we needed to generate access and refresh tokens for third-party apps in Dynamics CRM 365. I had a button on the ribbon bar that would send an OAuth/ authorize request to the third-party app to get an authorization code, which would be returned to a specified redirect… Read More: How to solve 500 internal server error using Dynamics CRM… »

Use DOM Sanitizer to bring into effect Rich Text Styling of HTML pages in Angular designed for Dynamics 365 CRM

Overview We recently got a requirement from one of our clients whose company is a support based-company. Whenever the emails are received in their CRM using flow, they convert those emails into cases. They wanted the content of these emails to be visible in a section of their related case record. Our project was in… Read More: Use DOM Sanitizer to bring into effect Rich Text Styling… »

Optimum utilization of ‘Settings’ feature in Power Apps

Introduction While working on a project, there comes a time when you have some value that is unique and needs to be used regularly for your operations. Recently, I too have been through this and found an easy way to optimize the ‘get and set’ of this value by using App Settings. Settings in Power… Read More: Optimum utilization of ‘Settings’ feature in Power Apps »

New enhancements to Model-Driven Power Apps on mobile!

Recently Microsoft released a new feature to increase end-user productivity while using mobile devices and tablets for model-driven apps. In this blog, we have explained the latest enhancements in model-driven apps for Mobile devices and tablets. Lock the tabs on the form By enabling this the tabs displayed on the form will be locked and… Read More: New enhancements to Model-Driven Power Apps on mobile! »

Inogic Top 5 Microsoft Dynamics 365 CRM & Power Apps user tips of 2022!

It’s that time of year once more… It’s time to huddle indoors, build a fire, find a cozy nook, and wait for spring. As we approach the end of the year, we like to reflect on the year that has passed us. That means better understanding our readers—and seeing where we can improve for next… Read More: Inogic Top 5 Microsoft Dynamics 365 CRM & Power Apps… »

How to apply filters on Multi Choices Columns in Dynamics 365 CE

Filtering the table records for the Multi Choice fields/columns is easier if only one option is selected and can be done using the “Equal & Does not equal” filters present. But while filtering the data when more than one option is selected, the “Equal & Does not equal” filter doesn’t work as required so, in… Read More: How to apply filters on Multi Choices Columns in Dynamics… »

How to modify the OOB Field Service technician service Report using PCF control

Recently we had a requirement from one of our clients for incorporating the customization in the OOB Field service technician service report in the field service mobile and web app. Microsoft Field Service Reporting is a managed solution that can be installed in the environment. Once you install the solution, the Report will appear on… Read More: How to modify the OOB Field Service technician service Report… »

Editable Grid feature properties of Power Apps Grid control

With the Power Apps grid control, users can view, open and edit records from view and sub-grids, an evolution of Power Apps read-only control. In our previous blog, we saw how users can edit records within the grid and do infinite scrolling until they find the records they are interested in. Also, they can configure… Read More: Editable Grid feature properties of Power Apps Grid control »