As companies increasingly look for ways to digitize and automate their business processes, Power Platform is becoming a top choice to quickly develop and deploy custom applications. Power Platform is a low-code development platform that allows users to build custom applications with little to no coding. These platforms provide a great opportunity for leaders like… Read More »
Introduction: In Microsoft Dynamics 365 CRM, the display string messages are those messages which are shown on the Forms, error Popups, etc. which provide appropriate information to the users. However, a user can modify a message as per the business case. To accomplish this, Microsoft now provides us with a feature where we can directly… Read More »
Recently, we were addressing a requirement where we needed to work with a custom connector. We had an API that accepted GET & POST request methods. Some values were needed to be read in the request as query parameters. Scouring through the internet, we found no documented way to read the query parameters. After some… Read More »
Technology plays a crucial role in driving growth and innovation in today’s rapidly changing business landscape. As companies continue to leverage technology for business transformation, CXOs assist in achieving their digital transformation goals. Customer experience is a critical element in any business. It can significantly affect customer satisfaction, loyalty, and retention, ultimately impacting revenue and… Read More »
In this blog, we will learn how the marketing team can schedule advertising/marketing posts in Dynamics 365 Marketing module and post the same directly to the respective social media sites. Consider a scenario where your organization is about to conduct a Webinar in the month of March. You plan to start its marketing on all… Read More »
Recently Microsoft announced a powerful feature -“Download function in Power Apps”. This feature allows us to easily download online files from the web to the local device. Let’s see how to use this feature in everyday life. Suppose our organization wants to create an App (Canvas or Model Driven App) in Dynamics CRM. We have… Read More »
The Power Fx/Canvas Apps include a variety of functions for carrying out operations. In this blog, we’ll look at the “with” function in the Power Fx command/Canvas App. Using the With function, you may split up lengthy formulas into smaller ones, or “sub-formulas,” making them simpler to understand. Similarly, it is decreasing the number of data requests… Read More »
Recently, we had a requirement where we had to set a default view based on the selected app. Let us suppose, we have two apps i.e., the Sales Hub app and Customer Service App. Suppose there are two different views of the ‘Contact’ table. i.e., Sales Contact View (View 1) and Service Contact View (View… Read More »
To enhance the look and feel of the Canvas App, we can use a fluent UI framework by using the Creator Kit. The Creator Kit helps create Power Apps experiences on the web and mobile platforms with convenient components appearing in modern software. Prerequisites – The Power Apps code components for the Canvas Apps feature… Read More »
Recently when I was exploring the AI-driven out-of-the-box customer service reports “Customer Service Historical Analytics”, “Knowledge Analytics”, and “Omni-channel historical analytics”. I saw the newly added functionality in the report named “Bookmarks”. The “Bookmarks” feature is an important addition to the reports. Consider a use case where the Service Manager visits one of the report’s… Read More »