Category Archives: Dynamics CRM

Automatically set user availability while assigning leads in Dynamics 365 CRM – New Feature of our Lead Assignment and Distribution Automation!

Sales performance has always been one of the deciding factor for measuring success of business organizations. And sales comes from pursuing leads. But only a fraction of leads are converted to sales. This is mainly because of one of the two factors – response time (how quickly you respond to leads) and nature of response… Read More: Automatically set user availability while assigning leads in Dynamics 365… »

Easy Configuration of ‘Choices’ Column in Power Apps Portal

Introduction: In this blog, we have explained how to configure the Choices column in Power Apps Portal and how to retrieve the selected options from the same. This latest feature will help us to display the Choices column i.e. Multi-Select Option fields on Basic Forms. To configure this feature in Power Apps Portal, we need… Read More: Easy Configuration of ‘Choices’ Column in Power Apps Portal »

Error Faced while registering Plugin in On-premise CRM

Introduction: In Dynamics 365 CRM, plugin is the most useful component to implement custom business logic. Plugin is the most used feature of Dynamics 365 CRM. Recently, a client requested us to add their functional requirement in Dynamics 365 CRM, so we developed a plugin to fulfill these requirements. But when we tried to register… Read More: Error Faced while registering Plugin in On-premise CRM »

Enhancements in Sales Accelerator using Segments

Introduction: In Dynamics 365 2021 release wave 2, when I was exploring “Sales Accelerator” feature, I came across another newly introduced feature “Segments”. Previously, if you activate the “Sequence” for the “Sales Accelerator” and you want that sequence to work on a particular set of records, then first you have to manually connect the records… Read More: Enhancements in Sales Accelerator using Segments »

Check entity form design of different devices using Power Apps

Introduction: In this blog, we will see how we can test entity form (OOB, Custom) on different devices such as Desktops, Tablets, and Mobile Phones using Power Apps. When we use classic mode to customize entity form, we don’t get the ability to preview the designed entity from on different resolution. To test the form… Read More: Check entity form design of different devices using Power Apps »

How to read the value from a Flip Switch Control in EasyRepro?

Introduction: Over time we have seen how by using EasyRepro we can perform UI Automation testing in Dynamics 365 CRM by getting and setting values in fields of different datatypes. In EasyRepro we do find predefined methods to get and set values of fields of different data types. However, recently while creating an automation project… Read More: How to read the value from a Flip Switch Control… »

Open SMS application with predefined details from Resco Mobile App

Introduction Sometimes while working with the Resco Mobile app, there may be situations where we need to send a SMS to a specific client based on certain conditions; for instance like creating Booking related for Account or Technician started travelling toward the address to visit. So, in order to achieve this, previously there was no… Read More: Open SMS application with predefined details from Resco Mobile App »

How to WIN/LOSE Dynamics 365 CRM Opportunity through Power Automate FLOW

Introduction: With Power Automate FLOW, we can execute a huge number of operations by connecting various systems. Now, we are talking about the Dynamics 365 CRM where we can execute the Actions of Dynamics 365 CRM. Here, we know that with the “Perform an unbound/bound” action step we can execute the CRM actions. So, we… Read More: How to WIN/LOSE Dynamics 365 CRM Opportunity through Power Automate… »

Premium Auto Capture in Dynamics 365 CRM

Introduction In our previous blog, we have explained how “Auto Capture” feature helps salespeople to keep their mails private unless users track them. “Premium auto capture” now supports capturing emails, meetings, and contacts from outlook with the help of activity and contacts suggestions. Premium auto capture not only tracks email suggestions like the previous Basic… Read More: Premium Auto Capture in Dynamics 365 CRM »