User adoption in an organization is crucial to successful implementation of business applications like MS Dynamics CRM.


User Adoption Monitor is designed to improve the user adoption of Dynamics 365 by tracking and monitoring user activity in Dynamics CRM. It is an easy to configure tool that will allow you to monitor Dynamics CRM usage by tracking the actions performed by users in Dynamics 365. It is a must-have productivity tool for managers to oversee the work performed by users and get insightful utilization reports.


It is different from auditing as it does not keep track of the field values modified, but the operations carried out in CRM like created a lead or made a phone call, etc.



Available for:


  • Dynamics CRM: 2011 and above
  • Deployment: On-Premises, Online, and Partner-Hosted.




  • Oversee User Adoption of Dynamics CRM by tracking daily usage
  • Support for monitor on OOB & Custom entities
  • Configure entities and actions to monitor
  • Track usage Daily, Weekly or Monthly
  • Data stored in a format that is easy to report on
  • Usage being monitored in the background without any interruption of on-going activity
  • Leaderboard Dashboards



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