With User Adoption Monitor, you get a clear view of how your team uses Microsoft Dynamics 365 CRM every day. This intelligent solution enables you to:

• Track Core Activities: Monitor user actions like logins, logouts, record creation, updates, deletions, and openings—across all CRM modules.
• Time-Based Insights: View activity trends on a daily, weekly, or monthly basis to identify engagement patterns and adoption gaps.
• Boost CRM ROI: Use actionable data to improve training, streamline workflows, and increase feature adoption.

With CRM adoption directly linked to higher revenue and customer satisfaction, User Adoption Monitor transforms Dynamics 365 from a passive tool into a performance engine. It’s not just about who logs in—it’s about who contributes, how often, and where improvements are needed.

With user activity tracking in Dynamics 365 CRM, you can monitor your team’s login and logout activities seamlessly. Gain clear insights into when each team member accesses the CRM and how long they stay active. With Login & Logout Tracking, you get a clear, real-time view of every user’s session history

With this tool, you can:

• Monitor Access Patterns – See exactly when each team member logs in and logs out of Microsoft Dynamics 365 CRM, giving you a clear picture of engagement.
• Measure Active Time – Understand how long users remain active in the system to uncover productivity trends and pinpoint areas where adoption can improve.
• View Trends Over Time – Track login/logout activity daily, weekly, or monthly to identify patterns, address dips in usage, and keep CRM adoption on track.

By acting on these insights, organizations boost adoption, reduce license waste, and improve productivity across sales, marketing, and service teams

With Check-In & Check-Out Tracking, you can see every moment a user engages with specific records — giving you a clear picture of focus, productivity, and workflow efficiency.

With this tool, you can:

• Track Record Engagement – See when a user checks in to work on a record and when they check out, helping you understand time spent on tasks.
• Prioritize High-Impact Work – Identify which records and activities consume the most time so you can guide your team toward priority tasks.
• Spot Bottlenecks – Monitor interactions with CRM entities to detect delays, repetitive work, or unnecessary steps that slow progress.
• Optimize Workflows – Use time-on-record insights to streamline processes and improve turnaround times for sales, marketing, and service teams.

By acting on these insights, organizations improve CRM adoption, eliminate wasted effort, and ensure their teams are spending time where it matters most — boosting both productivity and ROI.