Update fetch query of System/User view dynamically

Based on the client requirement sometimes it is needed to update the system/user view to filter record as per needed. In your query you need to apply outer join which won’t be possible through Advanced Find so in that case you need to update the fetch query of System/User view dynamically. Below is the sample… Read More: Update fetch query of System/User view dynamically »

Creating a New Organization in CRM 2013 SP1 without Service enhancements already enabled

Introduction: After installing SP1 on existing CRM 2013 on-premise server, we need to enable the customer service enhancement features for each Org from Settings –>Administration –> Install Product Updates as shown in below screenshot: Once enabled, the Update can’t be uninstalled. What if you want to create an Org without the Product Updates installed on CRM… Read More: Creating a New Organization in CRM 2013 SP1 without Service… »

Calendars and Expand Calendar request in CRM 2013 SP 1

In this blog, we have explained how CRM stores the records for calendar, and how can we programmatically retrieve them from CRM. In CRM 2013 SP 1, two new calendar types are introduced. With that, we now have the following 4 types of calendars in CRM: Type Name Description 0 Default This type uses for… Read More: Calendars and Expand Calendar request in CRM 2013 SP 1 »

Outlook offline sync error – “Invalid Argument error“

At times it happens that when you try to go offline from Outlook you may receive the following error when offline database size is exceeded and outlook is not able to store any more contacts, mails, attachments etc.: When you try to go offline for first time using CRM Outlook client for offline sync, it will create one… Read More: Outlook offline sync error – “Invalid Argument error“ »

Calendars, Holiday and Customer Service Scheduling in Microsoft Dynamics CRM 2013 SP1

In a Customer – Vendor relationship, customer service is the most important aspect. With Microsoft Dynamics CRM 2013 Service Pack 1 or Microsoft Dynamics CRM Online Spring ’14, there have been many enhancements around service and we have discussed them in various articles on this blog. We can setup SLA’s for our customer service management,… Read More: Calendars, Holiday and Customer Service Scheduling in Microsoft Dynamics CRM… »

System Customizer role does not allow modifying Web Resources in Dynamics CRM 2013

Introduction: Recently, we came across a situation where we were only assigned System Customizer Role in a client environment to give dev access to the organization customizations. It was our understanding all along that System Customizer role is provided to developers for customizing the system and System Administrator being the other role that provided complete… Read More: System Customizer role does not allow modifying Web Resources in… »