In this blog, we have explained how CRM stores the records for calendar, and how can we programmatically retrieve them from CRM. In CRM 2013 SP 1, two new calendar types are introduced. With that, we now have the following 4 types of calendars in CRM: Type Name Description 0 Default This type uses for… Read More: Calendars and Expand Calendar request in CRM 2013 SP 1 »
In the earlier versions of Dynamics CRM we had the option of setting routing through the entity settings shown below: The entity could only be routed to default queue of the owner of the record when record is created or assigned. For any other conditional routing, custom development was the way to go. Now with… Read More: Routing Rules to Automate Case Routing in Dynamics CRM 2013 »
Introduction: The much talked about Spring Release is now slowly being released across various geo for CRM Online. Let us take a look at what this release has to offer. Leo updates are optional, i.e. after your CRM program and db has been upgraded to version 6.1.x you are now on the latest CRM release.… Read More: Spring Release – Dynamics CRM 2013 SP1 Codenamed ‘Leo’ Out… »