Tag Archives: Calendar

Calendars and Expand Calendar request in CRM 2013 SP 1

In this blog, we have explained how CRM stores the records for calendar, and how can we programmatically retrieve them from CRM. In CRM 2013 SP 1, two new calendar types are introduced. With that, we now have the following 4 types of calendars in CRM: Type Name Description 0 Default This type uses for… Read More: Calendars and Expand Calendar request in CRM 2013 SP 1 »

Calendars, Holiday and Customer Service Scheduling in Microsoft Dynamics CRM 2013 SP1

In a Customer – Vendor relationship, customer service is the most important aspect. With Microsoft Dynamics CRM 2013 Service Pack 1 or Microsoft Dynamics CRM Online Spring ’14, there have been many enhancements around service and we have discussed them in various articles on this blog. We can setup SLA’s for our customer service management,… Read More: Calendars, Holiday and Customer Service Scheduling in Microsoft Dynamics CRM… »