System Customizer role does not allow modifying Web Resources in Dynamics CRM 2013

Introduction: Recently, we came across a situation where we were only assigned System Customizer Role in a client environment to give dev access to the organization customizations. It was our understanding all along that System Customizer role is provided to developers for customizing the system and System Administrator being the other role that provided complete… Read More: System Customizer role does not allow modifying Web Resources in… »

Unable to Configure Dynamics CRM Outlook Client for Org Configured for IFD Access

Introduction: Configuring Outlook Client usually involved making sure the regular stuff was done i.e.: Adding the server url to trusted sites. Checking whether the machine time matches the server time. Able to access Dynamics CRM through Web Client. Whether Windows Identity foundation was installed. Credentials cache cleared (Note: You can clear the credentials by going to the control… Read More: Unable to Configure Dynamics CRM Outlook Client for Org Configured… »

How to change the Port of ADFS 3.0 (Windows server 2012 R2) to 444

There have been times when we need to configure IFD and both, ADFS and CRM are installed on same server. In case of Windows server 2008, we need to install ADFS 2.0 and in Windows server 2012 standard, ADFS 2.1 comes by default as a part of windows features, we just need to install and configure ADFS.… Read More: How to change the Port of ADFS 3.0 (Windows server… »

Duplicate Detection is back in Microsoft Dynamics CRM Spring Release

How good were the old days of CRM 2011 that even at the point of creation of records you were notified on the entity form itself that the particular record is a duplicate record and hence the data duplication was reduced to a considerable amount. But suddenly in CRM 2013 Duplicate Detection was removed partially i.e.,… Read More: Duplicate Detection is back in Microsoft Dynamics CRM Spring Release »

Server-based SharePoint integration for Microsoft Dynamics CRM

Introduction: With the Spring Release of CRM 2013, we now also have Server-side sync available for Dynamics CRM and Microsoft Sharepoint Online. Yes it did support Sharepoint integration in the earlier release too but as the name suggests Server-side synchronization will now handle automatic authentication between CRM and Sharepoint. The credentials that you used to… Read More: Server-based SharePoint integration for Microsoft Dynamics CRM »

Highlights of CRM 2013 Spring Release Updates

We all are aware about vast updates introduced in Dynamics CRM 2013 SP1 or Spring release and our various blog posts have been addressing each and every feature in detail. This blog will list some small but useful/ advanced features released with this update and not talked/ known about much. New Parameters introduced in Query… Read More: Highlights of CRM 2013 Spring Release Updates »

Entitlements in Dynamics CRM 2013 Spring release

Introduction: Entitlements is a new concept introduced in CRM 2013 Spring release and it is the same concept of Contracts with advanced capabilities which were not available in Contract and had limitation in the past. It supports Allocation Types of Cases and Hours. You have the entitlement validity dates within which the entitlements are applicable.… Read More: Entitlements in Dynamics CRM 2013 Spring release »

Adding Timer Control to Lead Entity in Dynamics CRM 2013 Spring release

Introduction: A new concept of timer control has been introduced in CRM 2013 SP1 which can be used against date fields on customizable OOB entities or custom entities. This timer control has been designed to help users notice the nearing SLA or resolution times. For example, if your organization has certain process to be followed… Read More: Adding Timer Control to Lead Entity in Dynamics CRM 2013… »

Dynamics CRM Online Sandbox Administration

Introduction: With Dynamics CRM 2013, Sandbox instance was introduced. The Sandbox instance is available for free subscriptions that have 25 users or more. I got access to a Sandbox Instance only recently. Here in this article I would like to walk you through all the features that are now available with a Sandbox Instance. Where… Read More: Dynamics CRM Online Sandbox Administration »