Introduction: A new entity called “Feedback” has been introduced in Dynamics CRM 2016 Update 1. The purpose of adding this entity is to provide the feedback and rating for particular entity in CRM. This is useful for the organizations for tracking the feedback for the product they are selling, or support/services that they are providing… Read More: Feedback And Rating in Dynamics CRM 2016 Update1 »
“Should I carry Laptop, Tablet, or just my Phone?” Is this the question, which often comes to your mind while preparing for your client meetings. With web resources now available with Dynamics CRM 2016 even your favorite Maplytics is now accessible on all platforms Desktop, Tablet and Mobile so you can organize your trip better… Read More: Maplytics within Dynamics CRM Mobile App – Reach where the… »
Introduction: Recently we had a requirement of importing a custom entity Hotel from one online CRM to another online CRM, which was a part of unmanaged solution. While exporting the Hotel entity from source system, we observed that the icons of the entity were from managed solution having prefix as “VarIcon” of PascalCase format. As… Read More: Import Customizations of the Entity having Icons from Managed Solution… »
Microsoft Dynamics CRM 2016 is integrated with several crucial features, and with these superior facilities, it has already been proved as “The most comprehensive upgrade ever.” The enhancements have been made in various grounds like mobility, intelligence, customizability, and service. Amongst all these features, Microsoft has also worked on enhancement of Social Pane. It has… Read More: Know How Filter for Activities in Dynamics CRM Social Pane… »
The secret to the most successful Sales Reps is that they are very organized. Not just in their daily workflow but also their appointments. What separates the successful Sales Rep and a struggling one is how well a Sales Rep is able to manage his appointments. Microsoft Dynamics 365 is robust CRM system and is… Read More: Stay Organised with Maplytics Appointment Planner in Dynamics CRM »
Introduction: What do you mean by Predefined Query? System Views created in the CRM contains an inbuilt query which displays the results satisfying the Query mentioned in the view. For e.g. “Active Contacts” an OOB system view. Also, Users can create their views in Advance Find by specifying their criteria’s and save it giving any… Read More: Executing Predefined Queries in Dynamics CRM using Web API through… »
Introduction: In one of our previous blog we have shown how to set attribute values for different data types using Web API for JavaScript. There is an exception that we are not able to set value for Date only field having behavior Date only in conventional way by assigning date object to the attribute as… Read More: Set value for Date only field using Web API in… »
It was a great experience to be a part of Microsoft Envision held at New Orleans, LA recently. We unveiled the first look of our Maplytics release, our Geo-mapping tool with lots of new features, and a new interface and now even compatible with tablets and mobile phones. Maplytics is for all Sales: Field Service: Marketing: Managers serving the… Read More: What’s there in Maplytics May Release »
Introduction: Dynamics CRM 2016 has come up with many new features. Case Enhancement is one of it. Now we have a newly added SAVE & ROUTE button on the Case Entity which performs quick operations of Routing the Case. We have an Automatic move records to default Queue feature at the entity level customization, which helped… Read More: Case Enhancements in Dynamics CRM 2016 »
Introduction: Service Level Agreements (SLAs) in Microsoft Dynamics CRM help you define the level of support or service that the company agrees to offer to its client. The details items that are included to define key performance indicators (KPIs) or metrics to achieve the service level that is expected to be. With the release of… Read More: Programmatically Activate and Deactivate SLA Records in Dynamics CRM »