Category Archives: Dynamics 365 v9

Exploring Bookmarks in the OOB Power BI service reports

Recently when I was exploring the AI-driven out-of-the-box customer service reports “Customer Service Historical Analytics”, “Knowledge Analytics”, and “Omni-channel historical analytics”. I saw the newly added functionality in the report named “Bookmarks”. The “Bookmarks” feature is an important addition to the reports. Consider a use case where the Service Manager visits one of the report’s… Read More »

How to solve 500 internal server error using Dynamics CRM web resource (HTML) as a redirect URL

Overview Recently, I was working on functionality where we needed to generate access and refresh tokens for third-party apps in Dynamics CRM 365. I had a button on the ribbon bar that would send an OAuth/ authorize request to the third-party app to get an authorization code, which would be returned to a specified redirect… Read More »

Use DOM Sanitizer to bring into effect Rich Text Styling of HTML pages in Angular designed for Dynamics 365 CRM

Overview We recently got a requirement from one of our clients whose company is a support based-company. Whenever the emails are received in their CRM using flow, they convert those emails into cases. They wanted the content of these emails to be visible in a section of their related case record. Our project was in… Read More »

New enhancements to Model-Driven Power Apps on mobile!

Recently Microsoft released a new feature to increase end-user productivity while using mobile devices and tablets for model-driven apps. In this blog, we have explained the latest enhancements in model-driven apps for Mobile devices and tablets. Lock the tabs on the form By enabling this the tabs displayed on the form will be locked and… Read More »

Inogic Top 5 Microsoft Dynamics 365 CRM & Power Apps user tips of 2022!

It’s that time of year once more… It’s time to huddle indoors, build a fire, find a cozy nook, and wait for spring. As we approach the end of the year, we like to reflect on the year that has passed us. That means better understanding our readers—and seeing where we can improve for next… Read More »

How to modify the OOB Field Service technician service Report using PCF control

Recently we had a requirement from one of our clients for incorporating the customization in the OOB Field service technician service report in the field service mobile and web app. Microsoft Field Service Reporting is a managed solution that can be installed in the environment. Once you install the solution, the Report will appear on… Read More »