Author Archives: Inogic

Displaying rich responses in Power Virtual Agent Chat bot using Adaptive Cards

In the earlier article we integrated PVA with an external API using Power Automate HTTP connector. The response returned by the API was displayed in simple text format to the user. In this article we will explore displaying rich responses using Adaptive Cards. We will extend our earlier example and continue to use the Azure… Read More: Displaying rich responses in Power Virtual Agent Chat bot using… »

Why User Adoption Monitor is essential to improve Dynamics 365 CRM user productivity!

A Preferred app on Microsoft AppSource – User Adoption Monitor – will help you to track, monitor and review user adoption of Dynamics 365 CRM. This in turn will help you to appraise the performance of your team on daily, weekly and monthly basis But this not all that User Adoption Monitor has to offer.… Read More: Why User Adoption Monitor is essential to improve Dynamics 365… »

Outlook style preview panes now possible using Side Panes with Power Platform Wave 2 2021 Release

Introduction The release of Power Platform Wave 2 2021 has brought in some amazing features and functionalities. One of which is the Side Panes and the ability to incorporate multiple panels in it. In the earlier article we discussed how the panels are now capable of displaying entity forms, lists and even web resources and… Read More: Outlook style preview panes now possible using Side Panes with… »

Webinar – Free Dynamics 365 CRM Space, Manage Attachments, Ensure data security in SharePoint and much more with SharePoint Security Sync & Attach2Dynamics!

More than 80% of business professionals believe that outdated ways of managing Dynamics 365 CRM documents hampers productivity. Hence, it is right to say that with changing times we should introduce new smart ways to enhance one’s productivity. This is how we progress and prosper. So, get ready to learn more about new smart ways… Read More: Webinar – Free Dynamics 365 CRM Space, Manage Attachments, Ensure… »

Exclusive sneak peek at the new multi-tab Panel (Side Panes)

Introduction The release of Power Platform Wave 2 2021 has brought in some amazing features and functionalities. One of which is the Side Panes and the ability to incorporate multiple panels in it. Earlier we had the provision to open a single panel using the method below Xrm.Panel.loadPanel(URL, title) Although this was an intuitive addition… Read More: Exclusive sneak peek at the new multi-tab Panel (Side Panes) »

Save your Clicks! Just 1 Click is all you need to Clone, Export & Undo Dynamics 365 CRM data

Looking for ways to reduce day-to-day mundane manual workload in Dynamics 365 CRM? Then your search ends here – for Inogic just has the perfect set of solutions for you! Our 1 Click Productivity apps for Dynamics 365 CRM/Dataverse (Power Apps) – Click2Clone, Click2Export and Click2Undo – is just what you were looking for! So,… Read More: Save your Clicks! Just 1 Click is all you need… »

Consuming REST API using HTTP connector of Power Automate Flow from Power Virtual Agents

Power Virtual Agents are the no-code/low-code Chatbot offering within its Power Platform offering. An intuitive drag and drop interface helps to get started quickly with building your first interactive bot that can assist your users with common queries with the ability to handover to human agent when it is beyond the bot to respond to… Read More: Consuming REST API using HTTP connector of Power Automate Flow… »

Create custom SharePoint library structure within Dynamics 365 CRM and maintain documents/attachments with ease!

Document/attachment management is the necessity of the day. And for our Dynamics 365 CRM friends, SharePoint Security Sync is the apt app for this.  A preferred app on Microsoft AppSource, SharePoint Security Sync is a comprehensive solution which integrates Dynamics 365 CRM with SharePoint and provides secure access to confidential documents stored in SharePoint. And… Read More: Create custom SharePoint library structure within Dynamics 365 CRM and… »