Clone vs. Copy vs. Duplicate Records in Dynamics 365 CRM: What’s the Difference?
Quick answer: In Dynamics 365, cloning deliberately creates a new record from an existing one, including its child records. Copying moves selected data from one record to another. A duplicate is an accidental second record for the same customer. Clone to reuse a structure, copy to transfer data, and merge duplicates to clean up. Sales,… Read More: Clone vs. Copy vs. Duplicate Records in Dynamics 365 CRM:… »