Tag Archives: Email

How to Route Emails Based on Rules in Dynamics 365

Introduction In Dynamics 365, we can send/receive emails using Microsoft Exchange Online within the organization or outside the organization. Also, users can add rules/filter/restrict email using the additional setting in Outlook. There is another way where users can also create rules/filters for email using the Exchange Admin Center in Dynamics 365. So in this blog,… Read More »

Send Email is now available on Mobile Apps and Tablets within Dynamics 365

Users can compose, edit and send emails from the Dynamics 365 Mobile App in Dynamics 365 -2020 release wave 2. Microsoft provides a new look and feel in mobile apps and tablets with compact layouts and stacked elements, optimized to give essential information at a glance. Also, users can create their activities from Accounts, Contacts, Leads,… Read More »

Adding Image in Email Template or Email Activity Record

Many times we come across a situation where we have to display an image inside an email. Example: Email sender’s company logo image at the bottom of email body or advertising mailer image. Microsoft Dynamics CRM doesn’t have provision for Email or Email Template to add image into the email body. We cannot add images into… Read More »