Sequence Stats and Reshuffling of columns in Sales Accelerator

Introduction: Recently in Dynamics 365 CRM 2022 release wave1, I came across new capabilities that are added in the Sequence grid. There are two capabilities that were recently added to help you better understand the sequence and user interactions. The new capabilities introduced are as below: “Sequence Stats”: Used for comparing sequence performance statistics over… Read More »

Validate FetchXml by using ValidateFetchXmlExpression WebAPI function in the script

Introduction: In a recent project, we retrieved Dynamics 365 CRM data using WebAPI and fetchXml expressions. In most cases, we create fetchXml expressions, where we add attributes and filter conditions dynamically in the fetchXml.  When we execute our dynamically created fetchXml expressions, it fails with  different error messages. Here we had come across a requirement… Read More »

From Stress to Fun – Change the way you work with Dynamics 365 CRM using Gamifics365!

GAMIFICATION has become the new norm. Across the world more and more organizations are implementing gamification into their work culture to heighten employee engagement and improve productivity. Here are some interesting figures from recent surveys which augment this fact: 90% of employees feel more productive at work with gamification 60% increase in employee engagement with… Read More »

Open the respective Knowledge Base search result using the openSearchResult API

Introduction: Microsoft presents a range of client APIs that enable developers to interact flawlessly with Dynamics 365 CRM. One of its recent addition is the openSearchResult, which opens one of the knowledge base article listed as per the search in the search control. Now whenever we search for any article in knowledge based search control,… Read More »

Execute Commands Programmatically in PCF Dataset Component

Introduction: Recently, we came across a new method in PCF – retrieveRecordCommand. This method will help us to retrieve the related commands for specific record(s). It also gives the flexibility to retrieve only specific commands that the user wants to see. So, let’s see a scenario in which this method would come handy. Let’s say… Read More »