Microsoft has introduced the Disable Click-Through on Lookup Values in Forms feature in Dynamics 365 Field Service, giving administrators greater control over how lookup fields behave on model-driven forms. With this enhancement, lookup values can be displayed as plain text instead of clickable hyperlinks. This helps prevent accidental navigation to related records, allowing users to… Read More: Disable Click Through on Lookup Values in Forms »
Power Automate has become the backbone for many business processes, integrations, and automation scenarios across the Power Platform ecosystem. From approval processes to large-scale integrations, organisations increasingly rely on cloud flows to power mission-critical workloads. Although Power Automate provides a comprehensive monitoring experience, one limitation quickly becomes apparent in production environments: cloud flow execution history… Read More: Extending Power Automate Run History Beyond 28 Days Using Cloud… »
Power Apps Code Apps bring modern web application development into the Power Platform ecosystem by combining React-based applications with Dataverse and Power Platform services. Traditionally, creating a Code App requires developers to manually scaffold projects, configure data sources, build UI components, and deploy applications. With the introduction of Power Platform Skills for GitHub Copilot CLI,… Read More: AI-Assisted Power Apps Code App Development Using GitHub Copilot CLI »
Bulk Reassignment of Bookings to a Different Resource Dispatchers in field service often need to reschedule multiple bookings at once due to technician absence, emergencies, or sudden priority changes. Handling each booking individually is slow and increases operational effort. It also makes workload balancing difficult when several jobs must be redistributed quickly across resources. In… Read More: Bulk Update of Multiple Bookings: Resource Reassignment and Time Shifting »
In Part 1, we explored how Prompt Columns in Microsoft Dataverse bring generative AI directly into business data, helping organizations automatically summarize, classify, and extract insights from records inside their existing workflows. But as AI adoption grows, businesses need more than intelligent automation, they need control. Running AI on every record can quickly become inefficient,… Read More: Optimizing Prompt Columns in Microsoft Dataverse with Filters: Part 2 »
Organizations increasingly use Microsoft Fabric to build analytics and reporting solutions powered by Microsoft Dataverse data. However, during the initial Dataverse-to-Fabric setup, administrators often faced a challenge: they had little control over which tables were synchronized. Previously, the first synchronization automatically replicated all eligible Dataverse tables, regardless of whether they were required for reporting or… Read More: A Smarter Way to Control Data Replication in Microsoft Fabric »
Managing email content across multiple customer journeys can quietly become a headache. You create a great promotion block, paste it into several emails, and the moment that promotion changes you’re back to editing every single one. Microsoft’s new Dynamic Content Blocks in Dynamics 365 Customer Insights Journeys is designed to solve exactly that. But before… Read More: Dynamic Content Blocks in Customer Insights – Journeys: A Smarter… »
When we automate customer communications, timing plays a crucial role. Imagine receiving a reminder for an event after the session has already started or even ended. Such communications are no longer useful and can create a poor experience for attendees. To address this challenge, Microsoft introduced the Message Expiration feature in Dynamics 365 Customer Insights… Read More: Keep Your Event Communications Relevant with Message Expiration in Dynamics… »
In today’s business environment, organizations are not only adopting AI-powered agents to automate tasks but also looking for better ways to control how these agents are accessed and used across different users and departments. To address this, Microsoft introduced Admin Management in Dynamics 365 Customer Service and Copilot Studio, allowing organizations to centrally manage AI… Read More: Enhancing Dynamics 365 Customer Service with Copilot Agent Management »
In modern enterprise applications, integrating external systems with Microsoft Dataverse has become increasingly common for automation, analytics, AI-driven workflows, and scalable CRM integration. In the previous blog, we demonstrated how to perform CRUD operations in Microsoft Dataverse using Python with MSAL authentication, Dataverse Web API, and manual HTTP request handling. This approach required developers to… Read More: How to Perform CRUD Operations in Microsoft Dataverse with Python… »