Alerts4Dynamics (Preferred App on Microsoft AppSource) is a handy app that helps you to create and manage alerts and notifications within Dynamics 365 CRM and Power Apps. In our previous blogs we have given you a brief insight about different types of alerts – Record-Based Alerts and Rule-Based Alerts. In this blog, you will be… Read More »
Custom logic has until now and still being developed mostly as plugin or workflow assemblies. If you wanted to extend the default behavior of the platform on certain actions like create or update record, you developed either a plugin or workflow and then had to use the Plugin Registration Tool to register this on the… Read More »
The latest Wave 2 update introduces useful enhancements that increase user-friendliness as well as time efficiency. In this blog, we take a look at those Wave 2 update’s email enhancing features. Add Knowledge Articles 1. Users can now insert ‘Knowledge Articles’ in an email. Note – General availability of this feature is from October but… Read More »
User Adoption Monitor has always been your go-to app to track, monitor and review user adoption of Dynamics 365 CRM. This is why it has become one of the Preferred Solutions available on Microsoft AppSource. Now, with the latest addition of three new features, User Adoption Monitor is on its way in being the ultimate… Read More »
Introduction When it comes to Customer Service, the SLA plays a very crucial role to track performance against Key Performance Indicators (KPIs). With the Dynamics 365 CRM web client interface, we used to configure KPIs with traditional workflow actions when SLA is violated like send an email to agents if SLA is failed or warned.… Read More »
Introduction Recently we had a requirement to create a mobile app to show the product information. So, we decided to develop the app in Canvas App. Canvas App is No code/low code business app. You can design the app by dragging and dropping elements onto a canvas. To show product information in text format is… Read More »
Traditional Personal Views or the Views saved from Advanced Find Queries have long been ‘Personal’ to the owners/creators of the views unless they chose to share these views with others. Given the name ‘personal’ made sense to keep these views ‘private’ to the user but a major issue that came up amongst others are: No… Read More »
One of the most important requirements that is common to all business processes is to have the ability to undo changes done to the records in Dynamics 365 CRM / Power Apps. With our expert team and years of experience in delivering innovative 1 click Click2Export and Click2Clone apps for Power Platforms, we now present Click2Undo. Click2Undo… Read More »
Introduction Recently, we had a business requirement where we had to retrieve entity records by satisfying a combination of conditions in the script and perform operations on them in Resco Mobile App. For example, on Account entity form we added a custom button. And on click of that button we wanted to retrieve active Work… Read More »
In recent times Pokemon Go was a mixed reality game, it showed pokemon characters in your real surrounding using the camera of your mobile phone. And that kind of brought about ideas to present customers with the ability to view the products in their own surroundings that would help them try placing the objects in… Read More »