Category Archives: Dynamics CRM 2016 Update 1

Company News Timeline for Phones and Tablets in Dynamics CRM 2016 Update 1

In Dynamics CRM Online 2016 Update 1, a new feature of Company News Timeline is introduced for Phones and Tablets. You can now view news related to an Account, Lead, Contact, or Opportunity in the CRM app on your mobile device from Bing news by installing Company News Timeline solution. This solution is available globally… Read More »

Web API Enhancements in Dynamics CRM Update 1

Introduction: Microsoft Dynamics CRM 2016 introduced a new concept called Web API which can be used across wide variety of devices, programming languages and platforms. With the release of Update 1 for CRM 2016, few enhancements were added in this. In this blog, explained about Enhancements of Web API which is more helpful for the… Read More »

Action Performed on Case & Activities in Dynamics CRM Interactive Dashboards

Introduction CRM 2016 includes interactive dashboards, which were specifically advantageous for the service agents providing better customer service. This newly integrated feature of Interactive Service Hub introduced in CRM 2016 was discussed in one of our earlier blogs. This new interface for accessing Dynamics CRM data provides organized view of entities. It allows focusing on… Read More »

New Controls for Phones and Tablets in Dynamics CRM 2016 Update 1

Dynamics CRM 2016 has come up with bundle of new features benefiting both administrators and developers. Adding to these effective features, CRM Online 2016 Update 1 and CRM 2016 (On-Premises) introduced additional controls for Phones and Tablets. Now users are viable to use these additional controls to create a more touch-friendly experience on CRM for… Read More »

Feedback And Rating in Dynamics CRM 2016 Update1

Introduction: A new entity called “Feedback” has been introduced in Dynamics CRM 2016 Update 1. The purpose of adding this entity is to provide the feedback and rating for particular entity in CRM. This is useful for the organizations for tracking the feedback for the product they are selling, or support/services that they are providing… Read More »

Optimistic Concurrency Control from Dynamics CRM 2015 Update 1

What is the need of Concurrency Control? Systems such as Dynamics CRM are used by multiple users. When two or more CRM users need to update a same record at the same instance, then the changes made by the last user will be saved. There is no such concurrency control mechanism to stop users from… Read More »

Programming using WebAPI through C# in Dynamics CRM 2016

Introduction: Stepping towards the enhancement, Dynamics CRM 2016 introduced ‘Web API’ as the new concept which delivers a unique development experience across a wide variety of programming languages, devices, and platforms. We have earlier explored using WEB API through scripting from within Dynamics CRM environment in this blog. We noticed quite a few queries coming… Read More »

OneDrive Integration with Dynamics CRM 2016 Online

Introduction Before we explain you how to integrate OneDrive with Microsoft Dynamics CRM 2016 Online, let’s see what OneDrive is all about. OneDrive can be the most preferred option to store private documents. While you can use Office 365 Groups for collaborative storage, SharePoint can be used for public documents. For instance, when there is… Read More »

Impersonation available using WEB API in Dynamics CRM 2016

Introduction: Microsoft Dynamics CRM online 2016 update and Dynamics CRM 2016 (on-premises) has introduced a new concept called the Web API. This can be used across a wide variety of programming languages, platforms, and devices. One of the features of Web API is Impersonation. Back in the days of CRM 4, Impersonation through scripting was… Read More »

Web API functions in Dynamics CRM 2016

The Web API which is introduced in Microsoft Dynamics CRM 2016 enhances the experience while developing through different programming languages, devices and platforms. It implements the OData, version 4.0, an OASIS standard which is used to build as well as to consume Restful APIs over rich data sources. There are predefined functions introduced in the… Read More »