Category Archives: Dynamics 365

Missing Reports from certain users in Microsoft Dynamics 365 for Sales aka Dynamics CRM

Issues: Ever been in a situation when you have deployed a report, made sure it is available for the organization and yet you have a user complaining of the missing report. Cause: You have users that use different languages as their UI language. While uploading the report, it was uploaded with a specific language set.… Read More: Missing Reports from certain users in Microsoft Dynamics 365 for… »

Customization Preview Enhancement in Dynamics CRM 2016

Introduction: In Microsoft Dynamics CRM, Form customization is where we customize our form, change the form properties, and change settings of fields. After doing changes in form customization, we can preview changes done in the form without saving and publishing changes. This can be done just by clicking on the preview button and selecting the… Read More: Customization Preview Enhancement in Dynamics CRM 2016 »

Found an integer attribute with unrecognized format: new_customeridtype – Solved

Introduction: Microsoft introduced the customer type field in Dynamics CRM 2016. To know more about it, you can refer this blog to explore it more. In this blog, we will focus on one of the error, which is caused while retrieving entity metadata for customer field. Problem: In one of our examples, our requirement was… Read More: Found an integer attribute with unrecognized format: new_customeridtype – Solved »

Display Survey Questions Conditionally for Voice of Customer in Dynamics CRM 2016

Introduction: Voice of the Customer is a new feature, which was introduced in Dynamics CRM 2016. We have already discussed on how to create survey and survey activity in one of our previous blog. In this blog we are going to talk about how we can display Survey Questions conditionally using Response Routing in Voice… Read More: Display Survey Questions Conditionally for Voice of Customer in Dynamics… »

New Controls for Entities on Phone and Tablets in Dynamics CRM

In Dynamics CRM 2016 update 1, we have many new features introduced. One of them is adding new controls for entities on Phones and Tablets. We have following controls available for Entities. Microsoft Dynamics CRM List/Grid (default) Calendar Control Timeline Control We can set different or same controls for Tablet and Phone. To set these… Read More: New Controls for Entities on Phone and Tablets in Dynamics… »

Retrieve Updated Dynamics CRM Rollup Attribute Value in Plug-in/Workflow

Introduction: Rollup Feature is one of the interesting feature and we have already discussed about how we can make use of rollup attributes of CRM to ease our calculations in our previous blog. Retrieving rollup attribute values is not same as we do for the other attributes. Rollup attributes are used to minimize our efforts… Read More: Retrieve Updated Dynamics CRM Rollup Attribute Value in Plug-in/Workflow »

Set value for Date only field using Web API in Dynamics CRM 2016

Introduction: In one of our previous blog we have shown how to set attribute values for different data types using Web API for JavaScript. There is an exception that we are not able to set value for Date only field having behavior Date only in conventional way by assigning date object to the attribute as… Read More: Set value for Date only field using Web API in… »

Case Enhancements in Dynamics CRM 2016

Introduction: Dynamics CRM 2016 has come up with many new features. Case Enhancement is one of it. Now we have a newly added SAVE & ROUTE button on the Case Entity which performs quick operations of Routing the Case. We have an Automatic move records to default Queue feature at the entity level customization, which helped… Read More: Case Enhancements in Dynamics CRM 2016 »

Programming using WebAPI through C# in Dynamics CRM 2016

Introduction: Stepping towards the enhancement, Dynamics CRM 2016 introduced ‘Web API’ as the new concept which delivers a unique development experience across a wide variety of programming languages, devices, and platforms. We have earlier explored using WEB API through scripting from within Dynamics CRM environment in this blog. We noticed quite a few queries coming… Read More: Programming using WebAPI through C# in Dynamics CRM 2016 »

OneDrive Integration with Dynamics CRM 2016 Online

Introduction Before we explain you how to integrate OneDrive with Microsoft Dynamics CRM 2016 Online, let’s see what OneDrive is all about. OneDrive can be the most preferred option to store private documents. While you can use Office 365 Groups for collaborative storage, SharePoint can be used for public documents. For instance, when there is… Read More: OneDrive Integration with Dynamics CRM 2016 Online »