Click2Clone is a productivity app for Microsoft Dynamics 365 Customer Engagement that empowers the users to automate the process of copying OOB & custom MS Dynamics CRM entities. Click2Clone simplifies the process of creating new records in Dynamics 365 and helps CRM users to significantly reduce the time spent on manual data entry and improve… Read More: Click2Clone for Dynamics 365 is now even more powerful! »
Introduction: Recently we had a requirement to show the middle name in the Composite Name field in Dynamics 365. Currently, the composite name field on the fly out only shows the First Name and the Last Name as shown in the screenshot below; However, the requirement was to show the middle Name too. There are… Read More: Tip – Composite Name field in Dynamics 365 »
Introduction: After installing/configuring the Portal for Dynamics 365 online, the first question that comes to our mind is, how will we give the Portal access/login to contacts? In this blog, we will discuss few questions related to Portal access. Question #1 As a System Administrator/CRM User, how can we send an invitation to Dynamics CRM… Read More: Send Invite to Contacts automatically for Microsoft Portal in Dynamics… »
Business reports are a primary mode of communication in an organization that adds immense value to the business processes. One of the primary reason why organizations choose Microsoft Dynamics 365 Customer Engagement is because of its reporting capabilities that enable users to analyze the enterprise data for actionable insights. Reports compiled from Dynamics CRM data… Read More: Exporting and Sharing Dynamics 365 Reports Made Easy! »
Introduction: In our earlier blog, we discussed about creating folders and uploading files on the SharePoint Online through workflows/plugins using REST. In this blog, we will see how we can set the metadata of the uploaded files using REST.
Introduction: We had a business requirement to change the background color of the List Row based on the status of the record i.e. change the background color of List Row to red if the record status is inactive. Steps to change the background color of List Row: 1. In Resco Woodford project, go to the… Read More: Change the background of List Row dynamically in Resco »
Introduction: Recently we received a requirement to integrate a mailbox not configured in CRM and external to CRM with Dynamics 365. The client had an enquiry mailbox, and they did not want the emails to be created in CRM, and therefore it was not configured. However, they did want that the lead should be automatically… Read More: Microsoft Flow – Create record in Dynamics 365 using Gmail… »
Introduction: Entity List allows users to show the lists of records in Microsoft Portal. Recently, we had a business requirement to configure Delete record on the Entity List in Microsoft Portal. Configuring actions for Entity List is similar to configuring actions for Entity Form. Steps to configure Delete records from Entity List Grid: 1. Go… Read More: Configure Delete Record on Entity List in Microsoft Portal »
Introduction: Recently we had a business requirement to maintain Opportunity Status change history. So, to achieve this, we created a custom entity and developed the OOB workflow to create a custom entity record and Send an email to the owner. First, we created a custom entity ‘Opportunity Status History’ with the below-mentioned fields; 1. Opportunity… Read More: TIP: Setting Value for Option Set in OOB Workflow »
Introduction: Microsoft CRM portal allows organizations to set up their portal with minimal steps. However, the organization may require customizing a portal to accommodate their business needs. One common business need is whether the portal should have the ability to register a new user or not. When we install the Portal add-on, by default, the… Read More: Remove New Registration Process completely from Microsoft CRM Portal »