Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

What Is Relationship Mapping in Dynamics 365 CRM? 10 FAQs on CRM Data Visualization

Sales teams working in Dynamics 365 CRM often struggle to understand complex stakeholder relationships inside large accounts. Relationship mapping in Dynamics 365 CRM is a visual way to understand how accounts, contacts, stakeholders, and opportunities are connected. By transforming CRM records into visual diagrams, teams can identify decision makers, influence paths, and organizational structures more… Read More: What Is Relationship Mapping in Dynamics 365 CRM? 10 FAQs… »

How to Use Playwright Inspector for Faster Test Debugging in Dynamics 365 CRM

Automation testing requires interacting with different UI elements in an application. Tests may fail for several reasons such as incorrect selectors, synchronization issues, or unexpected changes in the UI. Identifying reliable UI selectors is therefore crucial when writing complex automation scripts. One of the most common causes of UI automation failures is the use of… Read More: How to Use Playwright Inspector for Faster Test Debugging in… »

Accidentally Deleted a Contact in Dynamics 365? Here’s How to Restore It Fast!

Have you ever deleted a Contact record in Microsoft Dynamics 365 and immediately wished you could take it back? If yes, you’re not alone, and the situation is more recoverable than it seems. But the path to recovery isn’t obvious, and the longer you wait, the narrower your options get. Here’s exactly what happens to… Read More: Accidentally Deleted a Contact in Dynamics 365? Here’s How to… »

How to Use JSON Output in AI Builder Prompts for Structured Automation

If you’ve been working with AI in your business processes lately, you’ve probably run into a really frustrating roadblock: the gap between the chatty text an AI wants to give you and the structured data your automation actually needs. Let’s say you’re building a Power Automate flow to pull details out of customer emails. You… Read More: How to Use JSON Output in AI Builder Prompts for… »

Modernizing Dynamics 365 Delivery: How CI/CD and ALM Drive Real Business Reliability

You invested in Dynamics 365 to streamline operations, improve customer engagement, and drive growth. But instead of speed and efficiency, your teams are dealing with: Delayed deployments/releases Unexpected production errors Last Minute fixes Frustrated stakeholders Here’s is the truth; Most Dynamics 365 failures don’t come from bad code. They come from broken deployment practices. At… Read More: Modernizing Dynamics 365 Delivery: How CI/CD and ALM Drive Real… »

How to Use Code Interpreter in Microsoft Copilot Studio to Analyze CSV and Excel Data

Microsoft Copilot Studio introduces Code Interpreter, a powerful capability that enables agents to generate and execute Python code to analyze structured data. With this feature, agents can perform tasks such as: Data aggregation Statistical analysis Forecasting Table joins Chart generation Code Interpreter allows agents to work with structured file formats such as CSV and Excel,… Read More: How to Use Code Interpreter in Microsoft Copilot Studio to… »

Microsoft Is Doubling Your Dataverse File Storage: What Every Dynamics 365 Admin Should Do Before April 15

The default Dataverse storage limits for Dynamics 365 Sales Premium are going up on April 15, 2026. No action required, but that doesn’t mean there’s nothing to think about. In fact, this change raises a more important question that most organizations aren’t asking yet. What changed: the numbers at a glance Microsoft has announced a… Read More: Microsoft Is Doubling Your Dataverse File Storage: What Every Dynamics… »

How to Use Static Results to Test Power Automate Flows Without Creating Duplicate Records

When you work with Power Automate, you’ll eventually run into situations where testing your flow repeatedly starts causing real problems in your data. You might overlook it at first, but once you discover Static Results, you’ll realize how powerful this small feature can be. Let’s walk through a real scenario so you can see exactly… Read More: How to Use Static Results to Test Power Automate Flows… »

Why Maplytics is the Best Auto Scheduling Software for Your Field Service Teams in Dynamics 365

Managing field service teams efficiently is a challenge for many organizations. Service technicians, sales representatives, and field engineers must travel between multiple locations, address customer appointments, and complete service requests within tight schedules. Without a structured scheduling system, this can lead to wasted travel time, inefficient planning, and missed opportunities. Software commanding Automated Scheduling becomes… Read More: Why Maplytics is the Best Auto Scheduling Software for Your… »

Offline Capabilities in the Canvas App within Dynamics 365 – Part 3

Creating Offline Profiles Directly from Maker Studio In our previous blog, we explored how to enable offline capabilities in Canvas apps and how to manage offline data such as images and attachments within Dynamics 365. However, one important part of the offline setup was not fully streamlined creating and managing offline profiles. Previously, to configure… Read More: Offline Capabilities in the Canvas App within Dynamics 365 –… »