Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

CRM User Adoption Simplified: A Guide to Use Dynamics 365’s User Adoption Monitor

CRM is essential for an effective sales process. It helps businesses streamline workflow, maintain data quality, boost sales productivity and performance, eliminate manual tasks, etc. But to get the most out of your CRM investment, it is essential to ensure high levels of Dynamics 365 user adoption. But did you know that low user adoption… Read More: CRM User Adoption Simplified: A Guide to Use Dynamics 365’s… »

Duplicate Data Management in Dynamics 365 CRM: Native Duplicate Detection vs. DeDupeD

Duplicate data is one of the most common challenges in Microsoft Dynamics 365 CRM. When multiple records exist for the same customer, teams work with inconsistent information, reports become inaccurate, and customer insights suffer. Studies show that 15–30% of CRM records may contain duplicate entries, directly affecting CRM data accuracy, reporting, and customer insights. To… Read More: Duplicate Data Management in Dynamics 365 CRM: Native Duplicate Detection… »

Maplytics Fall 2023 Release: Secrets to Skyrocket Your Field Sales

Two Maplytics enthusiasts, Lisa and Nina, were sitting in a café discussing the new features of the Fall 2023 Release. “I understand you’re a fan of Maplytics,” Nina said, taking a sip of her coffee. “But I don’t understand why you’re so excited about this release. It’s just the Fall 2023 Release, like every year.”… Read More: Maplytics Fall 2023 Release: Secrets to Skyrocket Your Field Sales »

Webinar: Real-time Push Notifications in Microsoft Dynamics 365 CRM!

Businesses using Microsoft Dynamics 365 CRM still rely on conventional channels like emails, which can lead to delays in passing time-sensitive, important business updates to stakeholders or miscommunication that can put businesses at risk or even result in monetary losses. According to a survey of 400 companies, communication delays cost each company $62.4 million per… Read More: Webinar: Real-time Push Notifications in Microsoft Dynamics 365 CRM! »

Powerful features of User Adoption Monitor within Dynamics 365 CRM to build a stronger market presence!

In our last blog we covered some prominent features of User Adoption while in this blog we will focus on some of its powerful features and how a combination of your Dynamics CRM with User Adoption Monitor for activity tracking can help your business presence grow! We know that in the emerging trends of today’s… Read More: Powerful features of User Adoption Monitor within Dynamics 365 CRM… »

Monitor User Activity in Dynamics 365 CRM on a Daily, Weekly or Monthly Basis

Microsoft Dynamics 365 CRM is a powerful application that can significantly improve the productivity of an organization. To realize the true potential of the application, it is essential to know how the users are adopting Dynamics 365. The first step to improve user adoption of the application is to educate the users about the benefits… Read More: Monitor User Activity in Dynamics 365 CRM on a Daily,… »

Export, Email or Attach to Note – One click solution for Dynamics 365 Reports

Microsoft Dynamics 365 CRM users often work with reports for analysis purposes. A standard operation implemented for reports is exporting them to send them to customers or attach them to the record for future reference. This can be a time-consuming manual process, and hence users look for ways to expedite this process. For instance, a… Read More: Export, Email or Attach to Note – One click solution… »