Author Archives: Sam Kumar

About Sam Kumar

Sam Kumar is the Vice President of Marketing at Inogic, a Microsoft Gold ISV Partner renowned for its innovative apps for Dynamics 365 CRM and Power Apps. With a rich history in Dynamics 365 and Power Platform development, Sam leads a team of certified CRM developers dedicated to pioneering cutting-edge technologies with Copilot and Azure AI the latest additions. Passionate about transforming the CRM industry, Sam’s insights and leadership drive Inogic’s mission to change the “Dynamics” of CRM.

Exploring Preview Power Fx Functions in Power Apps Test Engine

Microsoft Power Apps Test Engine provides a powerful automation framework to validate Canvas apps using test plans written in YAML and Power Fx. With the recent releases, Microsoft has introduced Preview Power Fx functions, enabling deeper, more realistic interaction with the app, pausing test execution, running Playwright scripts, and more. Prerequisites To start using the… Read More: Exploring Preview Power Fx Functions in Power Apps Test Engine »

Dynamics 365 CRM Hierarchy Control: 5 Benefits Every CRM Admin Should Know

In the world of CRM, data visibility, navigation, and relationship mapping are critical for smooth operations. Yet many Dynamics 365 CRM admins still struggle with understanding how Dynamics 365 CRM records are connected, how Dynamics 365 CRM relationships are mapped – especially in complex scenarios involving complex CRM relationships between accounts, contacts, opportunities, cases, and… Read More: Dynamics 365 CRM Hierarchy Control: 5 Benefits Every CRM Admin… »

From Tedious to Effortless: How Copilot Transforms Time Entry in Dynamics 365 Project Operations

Logging time is nobody’s favorite part of the job. It’s repetitive, prone to mistakes, and usually eats up way more time than it should. But what if it didn’t have to be that way? Thanks to Copilot in Dynamics 365 Project Operations, time entry just got a major upgrade. Whether you’re tracking hours or adding… Read More: From Tedious to Effortless: How Copilot Transforms Time Entry in… »

Webinar: Visual Planning in Dynamics 365 – Kanban and Mind Map View Explained!

Tired of Clicking Around in CRM? If you’re a Dynamics 365 CRM user, chances are your day involves jumping between views, clicking through endless records, and manually updating fields — only to realize you’re still not getting the full picture. Actually, CRM was supposed to simplify your workflow. Instead, it often becomes a cluttered maze… Read More: Webinar: Visual Planning in Dynamics 365 – Kanban and Mind… »

Auto-Fill Dynamics 365 CRM Records from WhatsApp Chats with Dynamic Field Mapping!

Still copying WhatsApp chat details into your CRM manually? If yes, there’s a faster, smarter way! The latest Dynamics 365 WhatsApp integration update introduces Dynamic Field Mapping — a feature that automatically fills CRM records with real-time chat data. No more copy-paste. Just click, map, and go! WhatsApp4Dynamics, the leading solution behind Dynamics 365 WhatsApp… Read More: Auto-Fill Dynamics 365 CRM Records from WhatsApp Chats with Dynamic… »

Enhance Power BI Reports with Automatic Language Detection Using Python

In a world where businesses interact with customers across multiple regions and languages, analyzing multilingual content is no longer optional; it’s essential. Whether you’re collecting feedback, managing leads, or reviewing support tickets, knowing the language of your data opens doors to better automation, routing, and personalization. As we know, Power BI itself does not have… Read More: Enhance Power BI Reports with Automatic Language Detection Using Python »

Dynamics 365 CRM SharePoint Integration: Dynamics 365 Document Management Guide

Tired of switching between Dynamics 365 CRM and SharePoint for effective document management? What if Your Dynamics 365 documents were fully secure in SharePoint Dynamics 365 documents stored in SharePoint are easy to search for and find SharePoint fully synchronizes the Dynamics CRM security model in real time All in one place? Let’s explore why… Read More: Dynamics 365 CRM SharePoint Integration: Dynamics 365 Document Management Guide »

Make Complex Records Easy to Read with Power Apps AI Builder’s Row Summary

In model-driven apps, forms often have many fields spread across multiple tabs and sections, which can make it hard and time-consuming for users to quickly find the key information they need. Navigating through these tabs slows down productivity and increases the chance of missing important details. The Row Summary feature helps solve this by showing… Read More: Make Complex Records Easy to Read with Power Apps AI… »

Dynamics 365 CRM Kanban View Gets an Upgrade: Prioritize with Lane Sorting!

“Which stage is causing the biggest backup?” “Where is my team spending most of their time?” “Why does this lane keep getting longer and longer?” If you’ve ever tried to answer these questions by looking at a cluttered CRM screen, you know how frustrating it can be. Managing tasks without a clear view is like… Read More: Dynamics 365 CRM Kanban View Gets an Upgrade: Prioritize with… »

Empower Your Model-Driven Apps with Copilot Agents

Model-driven apps within the Microsoft Power Platform offer structured and efficient ways to manage business data. Now, with the integration of intelligent agents, these apps go beyond data handling, they become smarter, more responsive, and highly efficient in assisting users. This blog explores the two main types of agents available in model-driven apps: autonomous agents… Read More: Empower Your Model-Driven Apps with Copilot Agents »