Author Archives: Inogic

Super Power to Export Dynamics 365 CRM Reports and Attach to an Email or as Note in just 1 Click

It’s almost like having a superpower when you use our  Click2Export to export and download your Dynamics 365 CRM reports. Let’s see how! We export multiple reports for meetings or presentations. When this happens, we usually end up investing our valuable time in exporting and converting Dynamics CRM reports. Consequently, the productivity of the business… Read More »

Useful Tool for Copying Previous Time Entries Using “Copy From” Option in Dynamics 365 Project Service

Introduction: Recently, we had business requirement where client need to record time against a project. And once the time entries has been recorded against the resources for particular week, those recorded time need to be reviewed by project manager (project manager may or may not ask to correct any of the time entry), further once… Read More »

How to associate Knowledge Article with Incident (Case) Programmatically in Dynamics 365

Introduction: Microsoft has introduced a knowledge management system for Dynamics CRM 365. This enables users to create rich knowledge articles, which also supports embedding external multimedia content like images and videos in the form of links. It also allows translations and versioning for the articles. In this blog will discuss about how to associate Knowledge… Read More »

Redefining Field Productivity within Dynamics 365 – Maplytics March 2018 Release

A few months back, we released a new version of Maplytics that supported the Dynamics 365 v9 and along with it came the ability to access Maplytics on Dynamics 365 App for Phones. After the release, the product team immediately started working on the next version and the core focus of this release was to… Read More »

Steps to Prevent VOC from Failing to Create Feedback Entity Records While Chaining Survey in Dynamics 365

Introduction: Voice of the Customer introduced in Dynamics CRM 2016 has enabled organizations to get feedback from their customers across devices. To know how to create VOC Survey and survey activity, refer this article. In this blog, we will discuss about how to prevent VOC from failing to create feedback entity record while chaining survey. Recently,… Read More »