Tag Archives: VOC

How to Show the Survey Response of a Survey for a Particular Entity using VOC in Dynamics 365

Introduction: As we know that, VOC is an Add-on in Dynamics CRM online that allows the creation of customer surveys, these surveys could then be sent out to determine the level of customer satisfaction. Here, in this blog, we will see how to show the survey responses of a survey associate for a particular entity. So… Read More »

Steps to Prevent VOC from Failing to Create Feedback Entity Records While Chaining Survey in Dynamics 365

Introduction: Voice of the Customer introduced in Dynamics CRM 2016 has enabled organizations to get feedback from their customers across devices. To know how to create VOC Survey and survey activity, refer this article. In this blog, we will discuss about how to prevent VOC from failing to create feedback entity record while chaining survey. Recently,… Read More »