Tag Archives: Voice of Customer Survey

Send Survey Invitation to Dynamics 365 CE Contacts using Customer Voice from Canvas App

Introduction Microsoft comes with an exciting release that helps its customers to improve and advance their business. In recent times, Microsoft Forms Pro is replaced with Dynamics 365 Customer Voice which easily captures customer thoughts and suggestions. The Dynamics 365 Customer Voice helps in collecting feedback from the customer and helps in applying suggestions to… Read More »

Steps to Prevent VOC from Failing to Create Feedback Entity Records While Chaining Survey in Dynamics 365

Introduction: Voice of the Customer introduced in Dynamics CRM 2016 has enabled organizations to get feedback from their customers across devices. To know how to create VOC Survey and survey activity, refer this article. In this blog, we will discuss about how to prevent VOC from failing to create feedback entity record while chaining survey. Recently,… Read More »