App Profiles to Manage User Privileges for Customer Service Workspace

App Profiles is a new concept introduced with Customer Service workspace to manage app behavior for users. Traditionally this has been something that was managed by introducing specific privileges for the same in the Security Role. For example, the ability to control editing of price on Sales documents like quote/order/invoice could be determined by the… Read More »

Maps integration within Dynamics 365 CRM/Power Apps – Auto Scheduling, Territory Management and more smart upgrades in December release!

It’s time for an upgrade! We are thrilled to announce the latest December 2020 release for your favorite mapping solution within Dynamics 365 CRM / Power Apps. This release enhances highly useful Map Dynamics 365 CRM features for the management teams of businesses, features like Auto Scheduling, Territory Management, Detail Map PCF control, and Security… Read More »

Opening an iFrame in a Modal Dialog with Custom Parameters in Resco Mobile App

Sometimes working with the Resco Mobile app, we need an Iframe to open programmatically within the application same as Dynamics 365 CRM. For example, opening a web resource in a window on click of a custom ribbon button, we can add the same functionality in Resco Mobile App as well. In order to open child… Read More »

How to solve “When using arithmetic values in Fetch a ProxyTypesAssembly must be used in order to know which types to cast values to” while using Fake XRM Easy

Introduction While using Fake XRM Easy for Plug-in or Workflow unit testing, there could be situations that could arise where we need to use fetchXML to retrieve some records. While it works for most of the time, it can be tricky while working with some attributes statecode for starters. In the above fetchXML, “<condition attribute=”statecode”… Read More »

Invoice Approval Process using Microsoft Teams and AI Model – Part 2

This blog is a continuation to part 1 of the 2-part blog series which will help you understand how to operate the AI model in automated flow and use the data parsed through AI builder. Part 1 – Route an email to external services and create an invoice approval request in Microsoft Teams Part 2… Read More »

Visualize Relationships & Connections in Dynamics 365 CRM/Power Apps with Latest Map My Relationships Features!

Navigating through multiple entities and related records in Dynamics 365 CRM and Power Apps can be a daunting task. Users often find themselves sifting through various records in CRM, which can lead to confusion and inefficiency. This fragmented approach not only wastes time but also makes it difficult to grasp the full picture of interconnected… Read More »

How to Set Value in A Regarding Field Using Easyrepro in Dynamics CRM

Introduction Using Easyrepro we can perform UI Automation testing in Dynamics CRM by setting values in fields of different datatypes. Recently while working with Easyrepro we wanted to set a value in the Regarding field of the Email record. However, the code below which is used to set the value in a lookup field doesn’t… Read More »

Inogic Year 2020 at a Glance – New App Acquisitions, Launches & Releases – Another Year of Wonderful Association with our Dynamics 365 CRM Friends!

Year 2020 took us on a roller coaster ride testing our strength and weakness each passing day. Now bearing in mind the lessons we have learned and the strength we have discovered, it’s time to bid farewell to the year 2020 and welcome 2021 with zest and enthusiasm. So far, the journey has been tough… Read More »