Category Archives: Technical

Enhancements in Sales Accelerator using Adaptive Sequences

Introduction: In Dynamics 365 2021 release wave2, you will notice there are many enhancements added to the Sales Accelerator. One of which we came across is Adaptive Sequences. In the previous blog, we have already seen configuration of sales accelerator and steps for creating sequences (at that time this feature was in preview). Now, first… Read More: Enhancements in Sales Accelerator using Adaptive Sequences »

ALM for Chatbots created using Power Virtual Agents

In the earlier articles we explored Power Virtual Agents and its capabilities integrating with Power Automate Flow and Adaptive Cards. In this article we will look at the option available for backup support and packaging the bots to share them across environments. Chatbots created using Power Virtual Agents are now Solution aware, this means that you… Read More: ALM for Chatbots created using Power Virtual Agents »

Displaying rich responses in Power Virtual Agent Chat bot using Adaptive Cards

In the earlier article we integrated PVA with an external API using Power Automate HTTP connector. The response returned by the API was displayed in simple text format to the user. In this article we will explore displaying rich responses using Adaptive Cards. We will extend our earlier example and continue to use the Azure… Read More: Displaying rich responses in Power Virtual Agent Chat bot using… »

Outlook style preview panes now possible using Side Panes with Power Platform Wave 2 2021 Release

Introduction The release of Power Platform Wave 2 2021 has brought in some amazing features and functionalities. One of which is the Side Panes and the ability to incorporate multiple panels in it. In the earlier article we discussed how the panels are now capable of displaying entity forms, lists and even web resources and… Read More: Outlook style preview panes now possible using Side Panes with… »

Exclusive sneak peek at the new multi-tab Panel (Side Panes)

Introduction The release of Power Platform Wave 2 2021 has brought in some amazing features and functionalities. One of which is the Side Panes and the ability to incorporate multiple panels in it. Earlier we had the provision to open a single panel using the method below Xrm.Panel.loadPanel(URL, title) Although this was an intuitive addition… Read More: Exclusive sneak peek at the new multi-tab Panel (Side Panes) »

Consuming REST API using HTTP connector of Power Automate Flow from Power Virtual Agents

Power Virtual Agents are the no-code/low-code Chatbot offering within its Power Platform offering. An intuitive drag and drop interface helps to get started quickly with building your first interactive bot that can assist your users with common queries with the ability to handover to human agent when it is beyond the bot to respond to… Read More: Consuming REST API using HTTP connector of Power Automate Flow… »

Programmatically know the Time control Status using the GetState method

Introduction Often we use Dynamic 365 Time Control when we want to keep track of time based on a certain date. E.g. Whether a Lead has been qualified before the estimated close date etc. In this blog, we will see how we can programmatically get the status of the Time Control using form scripting. To… Read More: Programmatically know the Time control Status using the GetState method »

Multiselect Lookup control PCF now available in Dynamics 365 CRM

Introduction: With the release of the Power Apps Component Framework, the focus has now drastically shifted to designing a UI that is intuitive to use especially one that requires minimal clicks to get going. N: N relationships have long been a touchy topic, here, where if you would like to associate more than one record… Read More: Multiselect Lookup control PCF now available in Dynamics 365 CRM »