Power Virtual Agents are the no-code/low-code Chatbot offering within its Power Platform offering. An intuitive drag and drop interface helps to get started quickly with building your first interactive bot that can assist your users with common queries with the ability to handover to human agent when it is beyond the bot to respond to… Read More »
Introduction: Recently in one of our project, we had come acorss a requirement where we needed to create a PCF control for multi select optionset field with which user can visualize the values in a list form. In the new updates of PowerApps Component Framework, with the help of MultiSelectOptionSet type property, now we can… Read More »
Introduction Often we use Dynamic 365 Time Control when we want to keep track of time based on a certain date. E.g. Whether a Lead has been qualified before the estimated close date etc. In this blog, we will see how we can programmatically get the status of the Time Control using form scripting. To… Read More »
Introduction: With the release of the Power Apps Component Framework, the focus has now drastically shifted to designing a UI that is intuitive to use especially one that requires minimal clicks to get going. N: N relationships have long been a touchy topic, here, where if you would like to associate more than one record… Read More »
Introduction As seen in our previous blog, we can create a custom API that can be triggered in Dynamics 365 CRM Workflows. But since Microsoft is moving away from Dynamics 365 CRM Workflows to Power Automate Flows, we should too. So, in this blog, we will see how to use the same Custom API in… Read More »
Introduction As we already know the Subject table is used to create a hierarchy of topics to organize and maintain information and categorize service Cases, Knowledge Base Articles, and Products in Dynamics 365 CRM. In recent 2021 Wave 2 release, new user experience on Subject table has been introduced i.e. a new subject control –… Read More »
Introduction: Microsoft recently introduced us to the Custom API feature which is a new way of creating custom actions in Dynamics 365 CRM as seen in our previous blog. However, while writing the previous blog, there wasn’t any way of using this custom API in workflows. But recently, we did see an approach to make… Read More »
Introduction: Earlier, whenever there was a need to add new columns or remove columns from the home grid of any entity you had to perform a series of steps like navigating to customization, choosing the entity, adding the columns and then publishing it. Now, with just one click on the setting in the model-driven apps,… Read More »
Introduction: Recently, Microsoft introduced the multi-entity/table lookup field which was one of the most awaited features. Previously it was only available for the OOB customer lookup field; for example, the customer field has contact and account for selection in the customer lookup field. In this release of Dynamics 365 CRM, it is now possible to… Read More »
Introduction: If you know Power Apps Component Framework, then you must know the updateView method, which is one of the standard methods of PCF. The updateView method is triggered only when the PCF control is refreshed or rendered and shows us the updated data on our control. We work on the dataset as well as… Read More »