Author Archives: Inogic

Microsoft Portal Configuration Issues

Introduction: Microsoft Portal is easy to configure. However, sometimes we face issues even after correctly configuring the Portal, and it might take a lot of time to identify the issue and solve it. In this blog, we will explain some of the issues that we faced while configuring the Portal Web Pages, Entity Form and… Read More: Microsoft Portal Configuration Issues »

Avoid Manual Data Entry Challenges in Dynamics 365

Microsoft Dynamics 365 has radically changed the way businesses manage and improve their customer relationships. Adoption of CRM systems has been a huge productivity improvement for an organization’s business process. Even though digital transformation powered by Dynamics 365 has improved the efficiency, productivity, and business processes of organizations, manual data entry remains one of the prime… Read More: Avoid Manual Data Entry Challenges in Dynamics 365 »

Tip: Resolve Unknown Dependency Issue and Delete an Entity from Dynamics 365/CRM

Introduction: Recently we had a business requirement to delete a Custom Entity from Dynamics 365/CRM as it was no longer needed. As we all know, to delete an Entity, first we need to remove all the dependencies of the referred Entity from the system views, sub-grids, and plugins, etc. registered on that Entity. Issue: We… Read More: Tip: Resolve Unknown Dependency Issue and Delete an Entity from… »

How to Add or Remove users from Sandbox instance in Dynamics CRM/365

Introduction: Sandbox instance or Non-Production Instance was introduced with Dynamics CRM Online 2013, and it allows an organization to test and implement processes and avoid any complications and issues on the Production Environment. There may be situations where we need to test the process for multiple users with different security roles. In this blog, we… Read More: How to Add or Remove users from Sandbox instance in… »

Error Qualifying Lead in Dynamics 365 Customer Engagement

Issue: When qualifying a lead in CRM, we receive the following error message. “Unable to get property ‘getUserPrivilege’ of undefined or null reference Script” Reason: This was a customized system and we noticed the Company and Title field were missing from the lead form. Solution: Add the fields back on the form, and if required… Read More: Error Qualifying Lead in Dynamics 365 Customer Engagement »

Adventures with Microsoft.Xrm.Tooling in Microsoft Dynamics 365 Customer Engagement

Microsoft.Xrm.Tooling.Connector library has been made available by the Dynamics CRM SDK team to make it easy to perform common operations, using direct functions that have been exposed for these. Exploring the library in came in with a learning experience with subtle differences in how we were used to doing it earlier using API libs available.… Read More: Adventures with Microsoft.Xrm.Tooling in Microsoft Dynamics 365 Customer Engagement »

Approaching Storage Limit in Dynamics 365 – Watch out VOC logs

Introduction: The storage size in Dynamics CRM Online is limited to the size you have purchased or you are eligible for based on your license structure. The usual culprits have been 1. Plugin Trace Logs: Turn it off from the System Settings as shown below 2. Attachments: Look for email attachments and notes attachments and… Read More: Approaching Storage Limit in Dynamics 365 – Watch out VOC… »

Dynamics 365 Service Administrator now available in Office 365

Introduction: To manage instances of Dynamic CRM, earlier the user had to be designated as a Global Administrator. But with the Global Administrator as the name suggests, the user had access throughout Office 365. To resolve this Office 365 now provides the option of assigning the role of Customized Administrator. With Customized Administrator, you now… Read More: Dynamics 365 Service Administrator now available in Office 365 »

Be inspired at D365UG/CRMUG Summit Nashville!

One of the most engaging and inspiring conferences in the Dynamics CRM ecosystem, D365UG/CRMUG Summit Nashville is back, and we are quite excited to be there once again! D365UG/CRMUG Summit to be held in Nashville, TN from 10-13 October 2017 is THE go-to conference that brings you the opportunity to get inspired and interact with… Read More: Be inspired at D365UG/CRMUG Summit Nashville! »

Associate multiple Business Process Flows for a record starting Dynamics 365/CRM

Introduction: Since Business Process Flows were introduced back in the days of CRM 2013, it only supported having one BPF associated with a record. The idea of Business Process Flow has been to enable and guide the users and teams on the directions or processes to follow when working. And it is not uncommon to… Read More: Associate multiple Business Process Flows for a record starting Dynamics… »