The 2020 release of Wave 2 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. Microsoft enhanced some features in 2020 release wave 2 and made them user friendly and easy to access. .I have mentioned some of them below.
Switching the App
Wave 1 – By clicking on the down arrow icon next to Dynamics 365
Wave 2 – By clicking on App Name, a list of all Apps window gets opened
We can search apps, create a new app and assign roles.
Change in Navigation Bar
Wave 1 – If the user wants to come back to the accounts home grid then they are supposed to click on Account from the navigation bar.
Wave 2 – This feature is replaced by the back button, by clicking on the back button user can easily navigate to Accounts home grid.
Open/Close Record Set icon has been changed
Change in Queue Item Details
Wave 1 – After clicking on Queue Item Details, the record gets opened in a new window (losing the context)
Wave 2 – After clicking on Queue Item Details, the record gets opened in the right panel (opens in the context of parent window)
Change in User Account menu
On click of View Account, it takes the user to the My Account page in Office 365 where they can update profile.
These are the changes in Dynamics 365 – 2020 Release Wave 2.