Category Archives: Dynamics CRM

Working with String (RESX) web resource in Dynamics 365 v9.0

Introduction: As we all know the new release of Dynamics 365 i.e v9.0 has come up with many new features. Along with these features Microsoft also introduced below new web resources for Dynamics CRM. Vector Format (SVG) String (RESX) In this blog, we are going to check how to work with web resource type “String… Read More: Working with String (RESX) web resource in Dynamics 365 v9.0 »

Integrating Dynamics 365 with Azure Functions – Part 1

Introduction: Azure function is a serverless architecture where your code is hosted in the cloud and you do not need any infrastructure to host this. Traditionally extending business logic for Dynamics 365 Customer Engagement (D365 CE) included creating plugin and workflow assemblies which would be deployed to CRM using Plugin registration tool. The assembly could… Read More: Integrating Dynamics 365 with Azure Functions – Part 1 »

Appointments on Schedule Board in Dynamics 365 Field Service

Introduction: Schedule board in an important feature in Dynamics 365 which gives an overview of the resource availability and bookings user can make. Whenever the Field Service solution is installed, the schedule board shows the work orders by default. But what about the other entities? What if I want to schedule the appointments too on… Read More: Appointments on Schedule Board in Dynamics 365 Field Service »

Create New Records in Dynamics CRM using Microsoft Flow

Introduction: Microsoft Flow is a powerful business application that allows the user to create and automate workflows across multiple applications and services without developers help. In one of our blog “Microsoft Flow – Create a record in Dynamics 365 using Gmail Connector”, we saw how to create a record in Dynamics 365 using Gmail Connector.… Read More: Create New Records in Dynamics CRM using Microsoft Flow »

New Email Feature in Dynamics 365 v9.0

With the release of Dynamics 365 v9.0, Microsoft has introduced many new features that make our Dynamics 365 even better. With the new User Interface changes, we just can’t stop looking at it. The new User Experience added in the Dynamics 365 has become more consistent across multiple devices such as desktop, mobile and, tablet.… Read More: New Email Feature in Dynamics 365 v9.0 »

Summit EMEA Dublin – 3 Days of Learning, Networking and Growing Together!

Summit EMEA Dublin – 3 Days of Learning, Networking and Growing Together! We were at the Summit EMEA Dublin for the first time as a Silver Sponsor, and had a really amazing 3 Days of Learning, Networking and Growing Together! Team Inogic would like to thank everyone who visited our booth at the event and special thanks… Read More: Summit EMEA Dublin – 3 Days of Learning, Networking and… »

Working with Translation for Managed Solution in Dynamics 365

Translation help users to understand the given details in their native language when user is unaware of that language. In CRM it is especially helpful when we are working on a packaged solution. Dynamics 365 CRM allow us to provide translation using Import/Export of translation as below. And also by adding XML tag for translation… Read More: Working with Translation for Managed Solution in Dynamics 365 »

How to associate Knowledge Article with Incident (Case) Programmatically in Dynamics 365

Introduction: Microsoft has introduced a knowledge management system for Dynamics CRM 365. This enables users to create rich knowledge articles, which also supports embedding external multimedia content like images and videos in the form of links. It also allows translations and versioning for the articles. In this blog will discuss about how to associate Knowledge… Read More: How to associate Knowledge Article with Incident (Case) Programmatically in… »

Error while Qualifying Lead in Dynamics 365

Introduction: Recently while working we came across an issue while qualifying the lead as shown in the below screenshot. As we all know when a lead is qualified along with Opportunity and Account a Contact record also gets created with this lead as the Originating Lead. So there is 1:N relationship named “contact_originating_lead” between the… Read More: Error while Qualifying Lead in Dynamics 365 »